- Integral
- Permanente
- MONDRIAN
- Vendas e Marketing
__jobinformationwidget.freetext.LocationText__
MONDRIAN MONDRIAN GOLD COAST, Gold Coast, Australia
__jobinformationwidget.freetext.ExternalReference__
REF53668R
Reservations Manager
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.
Mondrian Gold Coast is set to debut on the sun-drenched esplanade of the iconic Burleigh Beach in Q2-2025. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal destinations.
Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.
We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.
We are looking for a Reservations Manager to join the Mondrian team.
As the Reservation Manager, you will be the cornerstone of our reservation’s operation, responsible for ensuring a seamless booking experience for our guests. Your role will involve leading a team and overseeing the reservation process, managing booking systems, and collaborating closely with other departments to enhance overall guest satisfaction.
Main duties will include:
- Lead, mentor, and motivate the reservations team to achieve excellence in service delivery.
- Collaborate closely with other departments to ensure guest expectations are exceeded by facilitating seamless communication and coordination of guest needs and preferences.
- Create operational procedures and systems in order to build a successful reservations team.
- Handle complex reservation arrangements and resolve any issues with professionalism and care.
- Maximise revenue through strategic inventory management across both FIT and Group business.
- Foster effective business relationships with key clients and travel agents through the delivery of outstanding customer service, whether over the phone, email or face-to-face
- Support Revenue Management as required.
Experience and Skills:
- Previous experience in a reservations or front office management role within a luxury hotel or similar environment.
- Proficiency in reservation software and property management systems including but not limited to Opera Cloud, Ideas and experience with ACCOR distribution systems highly regarded.
- Demonstrated passion for luxury service and guest satisfaction. Ability to work in a fast-paced environment while maintaining a calm and composed demeanor. Strong problem-solving skills and a proactive approach to challenges.
- Luxury hotel pre-opening experience highly desirable.
- Full Australian working rights are essential.
Mondrian Gold Coast is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Director
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Vendas e Marketing
Descrição
Why work for Fairmont Pacific Northwest?Opportunity to develop your talent and grow within Fairmont and across the world!A competitive salary, starting from 190,000.00 per annumComplimentary meal thro
Referência
23a56c42-610d-4a20-b71b-0211736cc515
Data de validade
01/01/0001
Salário
Localização
SLS South Beach Miami, Miami, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Miami
Áreas
Vendas e Marketing
Descrição
Job Purpose: Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information fo
Referência
392f1e27-c4de-4858-aee5-2ae5ad9417c7
Data de validade
01/01/0001
Salário
Localização
Fairmont Southampton, Southampton , Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Southampton
Áreas
Vendas e Marketing
Descrição
We’re looking for an inspired, forward-thinking digital marketing professional to help define the rebirth of an icon. Following a $550 million transformation, Fairmont Southampton is preparing to rein
Referência
2d1d2cda-fe95-47e3-a60c-bcb17e76dc17
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel Lexington, Lexington, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
Lexington
Áreas
Vendas e Marketing
Descrição
Reports To: VP, Hotel Operations Supervises: One to three Sales Managers and/or Coordinators General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming
Referência
cfce416d-92d6-4af8-9dfc-65bf2dce1ae1
Data de validade
01/01/0001
Salário
Localização
Pullman Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Vendas e Marketing
Descrição
Realizar o procedimento de venda de apartamentos e demais serviços do hotel, fazer o fechamento das reservas de acordo com os procedimentos estabelecidos e políticas da marca, visando a máxima ocupaçã
Referência
34633bb4-e4ec-4f36-8aab-48fafe9ee232
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
25HOURS HOTELS
Tipo de Contrato
Permanente
Locations
Berlin
Áreas
Vendas e Marketing
Descrição
How does your working day look like …You are a brand ambassador for 25hours Hotels and manage to establish the best relationship with our customersYou have the best overview of the Corporate & MICE se
Referência
9cbdba8e-ad0d-40bf-b644-f46321ae83a3
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Ahmedabad GIFT City, Gandhinagar, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Gandhinagar
Áreas
Vendas e Marketing
Descrição
We are seeking an enthusiastic and innovative Assistant Manager Marketing to join our dynamic team in Gandhinagar, India. This role offers an exciting opportunity to contribute to the growth and succe
Referência
bc54e251-001e-4397-b091-4e35defbe617
Data de validade
01/01/0001
Salário
Localização
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Vendas e Marketing
Descrição
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a high performing team renowned for their approach and delivery of unparalleled service. If you
Referência
3b47d242-678a-48f6-bfde-e91933cefdb3
Data de validade
01/01/0001
Salário
Localização
ibis Lagos Ikeja, Lagos, Nigeria
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Lagos
Áreas
Vendas e Marketing
Descrição
As Manager of Sales & Marketing, your key responsibilities are to architect and steer hotel sales and marketing strategies into a new era of growth and innovation. This senior role demands a blend of
Referência
4a35e53a-0fde-4e5d-a338-bac9890ebbd1
Data de validade
01/01/0001
Salário
Localização
ibis Lagos Ikeja, Lagos, Nigeria
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Lagos
Áreas
Vendas e Marketing
Descrição
We are seeking a proactive and results-driven Sales Executive to join our sales team. The ideal candidate will be responsible for generating revenue by prospecting and securing new business opportunit
Referência
61d3ebce-8b07-4760-a949-67344ec073d8
Data de validade
01/01/0001