- Integral
- Permanente
- MOVENPICK
- Governança
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Mövenpick Al Khobar, Al Khobar, Saudi Arabia
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REF26882B
Reservation Agent
Region
India, Middle East & Africa
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As our next Reservation Agent, you will be:
- Responsible for all reservations over the phone, by fax or internet, e-mail and handles all associated operations
- Increases and optimises room sales in line with the brand and hotel's sales policy
- In this role you ensure guests receive a warm welcome and assistance as requested in line with the Company standards.
- Follows up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.
- Handles reservations by applying the various step-by-step processes defined by the brand.
- Enters reservation details precisely and correctly.
- Ensures that information is passed on to the people concerned.
- Confirms the reservation; takes care over written communications.
- Communicates and cooperates with the other hotel departments.
- Guest focused personality is essential
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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