Recreation Manager

Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort.  Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. 

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary meal for all employees who work more than 6 hours per day
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

As our Recreation Manager, you will take care of the little things and big things at the beach and pools: ensuring a safe and enjoyable environment for Colleagues and guests, ensuring a seamless daily operation and overseeing the growth and development of the department Colleagues.

Salary Range: $76,000 - $80,000

What you will be doing:

• Assist & ensure seamless daily operations of beach and pool areas with an emphasis on luxury service standards
• Conduct pre-shift briefings
• Assist the Director of Recreation with special projects and hotel activities
• Work closely with the departmental leadership and staff to provide support and direction.
• Take ownership for guest’s cabana, reservations and special requests.  Work closely with the concierge and activities agents.
• Motivate, lead, coach and monitor the performance levels of all team members.
• Manage labor and payroll by creating weekly schedules in compliance with labor management guidelines and updating time cards as needed.
• Complete colleague performance reviews and discussions
• Record & control inventory, including ordering of department’s operating equipment including chairs, tables, umbrellas, etc.
• Supervise, coordinate and direct prompt, efficient and courteous service in & around department’s areas.   Assign and control side duties in a fair and reasonable manner.
• Ensure the delivery of luxury service by maintaining high staff morale and team spirit while maximizing profit potential.
• Establish and maintain effective colleague relations, watch proper staffing levels and labor hours.
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on problem resolution and guest satisfaction with beach and pool experience, including activities vendors.
• Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures

Your experience and skills include:

• Minimum 1 year work experience in a luxury resort environment preferred
• Minimum 1 year leadership experience required, preferably in a luxury resort environment
• Pool/Recreation experience in luxury environment is an asset
• Retail and customer service experience is an asset
• Experience with Ocean Safety & DLNR Policies and Procedures is an asset
• Must be able to speak, read, write and understand the English language
• Requires strong communication skills, both verbal and written
• Must be able to read and write to facilitate the communication process
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally

Licenses or Certificates          

• CPR & First Aid Certification
• TB Clearance
• Maui County Liquor Card
• Food Safety Certification or ServSafe Certification

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Visa Requirements:  Applicants must be legally eligible to work the United States

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?

You can discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani