Receptionist

Receptionist
An exciting opportunity has arisen for a Receptionist to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

We are seeking a professional and friendly Receptionist to join our dynamic team in Dubai, United Arab Emirates. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

• Greet and direct visitors, ensuring a warm and professional welcome
• Manage incoming phone calls, emails, and correspondence efficiently
• Handle check-in and check-out procedures for guests and visitors
• Address inquiries and provide prompt solutions to client needs
• Coordinate with other departments to ensure guest satisfaction
• Maintain a clean and organized reception area
• Perform administrative tasks such as data entry, filing, and scheduling appointments
• Process and distribute incoming mail and packages
• Assist with basic office management duties
• Support other departments with clerical tasks as needed
• Ensure compliance with company policies and procedures

• High School diploma or equivalent
• Prior experience in front office operations or customer service preferred
• Fluency in English and Arabic; additional languages are a plus
• Proficiency in Microsoft Office and basic computer skills
• Excellent customer service and communication skills
• Strong attention to detail and organizational abilities
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving skills and a proactive approach to client satisfaction
• Flexibility to work various shifts, including weekends and holidays if required
• Professional appearance and positive attitude
• Knowledge of local business etiquette and cultural norms
• Ability to maintain confidentiality and handle sensitive information