Receiving Supervisor

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Receiving Supervisor is responsible for overseeing all incoming deliveries and ensuring that all goods received meet the hotel’s quality, quantity, and specification standards. This role plays a key part in the supply chain by ensuring accurate documentation, timely receipt of items, and proper coordination with the Purchasing and relevant operational departments.

The Receiving Supervisor manages the receiving team, implements best practices in goods inspection and handling, and ensures compliance with hotel policies, health and safety regulations, and audit requirements. They also maintain accurate records, conduct regular inventory spot checks, and support the optimization of storage and receiving procedures.

By maintaining strong coordination with suppliers, the Purchasing team, and other departments, the Receiving Supervisor ensures smooth operations, cost control, and high service standards across the hotel.

1. Education : A bachelor’s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field is preferred.
2. Experience : Minimum 3–5 years of experience in receiving, warehousing, or supply chain operations, preferably in the hospitality industry or within a luxury hotel environment. Experience in goods inspection, vendor coordination, and inventory control is highly valued.
3. Knowledge : Strong understanding of receiving procedures, inventory management, and quality control standards. Familiarity with hotel product categories, hygiene and safety regulations, and basic procurement processes is an advantage.
4. Technical Skills : Proficient in inventory and receiving systems. Experience using property management systems and procurement platforms is beneficial. Accuracy in handling data and documentation is essential.
5. Organizational Skills : Excellent organizational skills with the ability to manage multiple deliveries and maintain accurate records. Strong attention to detail and commitment to compliance and standard operating procedures.
6. Teamwork and Communication : Ability to work collaboratively with Purchasing, Finance, Culinary, and operational departments. Strong communication and interpersonal skills to coordinate effectively with both internal teams and external suppliers.