Receiving Clerk

Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

MAIN DUTIES:

• Respect the policies and procedures implemented on the process of receiving.
• Support and encourage the objective of cost control and maintain traces for audit.
• Maintain records for municipality and local authority requirements.
• Update the purchasing manager and the Executive Chef on rejected deliveries, short supplies and non-supply of products for alternative actions.
• Ensure the quality, quantity; prices and self life of the incoming supplies are according to the purchase orders.
• Where appropriate obtain specialist opinion on the quality of the supply from department concern.
• Secure the product received on behalf of the hotel and arranged deliver to them to respective department or stores without delays.
• Create credit notes where appropriate.
• Documentation of hotel properties returned, send out for repairs and refilling etc.; and follow-up on their return.
• Update the accounts payable with all supporting at the end of the day.
• Maintain updated documents related to supplies on order in fine and in the inventory system.  
• Assist the Cost Controller for month-end inventories and their reconciliations.  
• Assist the Cost Controller in administration of the Inventory system.
• To assist in carrying out quarterly, bi-yearly, yearly inventory of operating equipment.

Other Duties:                      

• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.

• Minimum 1 year of experience in the same or similar role
• Prior experience working with Opera or a related system
• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus