Public Areas Attendant

Set in the vibrant heart of Cairns, Pullman Cairns International is one of the city’s most recognised five-star hotels, known for its grand design, spacious accommodation, and elevated guest experience. Located just moments from the Esplanade and the Reef Fleet Terminal, the hotel is perfectly placed for travellers exploring the Great Barrier Reef, the Daintree Rainforest, and the natural beauty of Tropical North Queensland.

Pullman Cairns International is a hub for premium leisure stays, conferences, and memorable celebrations, welcoming guests from around the world who expect exceptional service and beautifully presented surroundings. Every detail of the hotel experience is carefully considered, and our Housekeeping team plays an important role in ensuring the hotel’s public spaces always look their best.

As part of the global Accor network, our team members benefit from a supportive and inclusive workplace, ongoing development opportunities, and the chance to grow their hospitality career within an internationally recognised brand.

Pullman Cairns International is currently seeking a Full Time Public Areas Attendant to become part of our dedicated Housekeeping team.

In this role, you will help maintain the presentation and cleanliness of the hotel’s shared guest spaces and back-of-house areas, ensuring every corner of the property reflects the high standards expected of a five-star hotel. From the moment guests enter the lobby to the corridors and facilities they use throughout their stay, your work will help create a polished, comfortable environment for everyone who walks through our doors.

This is a hands-on role suited to someone who enjoys staying active, takes pride in a job well done, and thrives in a supportive team environment. Your contribution helps ensure the hotel runs smoothly while delivering the welcoming atmosphere our guests appreciate.

Key Responsibilities

• Ensure guest-facing areas of the hotel remain clean, well-presented, and inviting throughout the day
• Care for shared spaces such as the lobby, hallways, guest facilities, and surrounding areas to maintain a high standard of presentation
• Monitor public areas and respond quickly to any cleaning needs to keep spaces safe and comfortable for guests
• Refresh and restock amenities in shared restrooms and guest areas as required
• Maintain cleanliness in designated back-of-house and staff areas to support daily hotel operations
• Work collaboratively with the housekeeping team to uphold the hotel’s cleanliness and presentation standards

We are looking for reliable team members who take pride in their work and enjoy contributing to a positive team environment.

What we’re looking for:

• A positive attitude and strong work ethic
• Great attention to detail and a commitment to high presentation standards
• Ability to work independently and stay organised in a busy environment
• Physical capability to perform cleaning duties throughout the shift
• Flexibility to work across a rotating 7-day roster, including weekends and public holidays
• Previous experience in cleaning, housekeeping, or hospitality is advantageous but not essential

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.