Public Area Supervisor

Welcome to Elysium Noosa Resort an elegant retreat in the heart of one of Australia’s most iconic coastal destinations.

Following an extensive enhancement program, we have reimagined every guest touchpoint, from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. Our transformation establishes a new standard of luxury on the Sunshine Coast.

Our team creates guest moments that feel both effortless and deeply personal. Each interaction is shaped by care, where intuitive gestures, thoughtful detail, and delightful surprises elevate every stay.

Join us as we commence this new chapter.

The Public Area Supervisor at Elysium Noosa plays a key role in presenting the property beautifully at all times. This role champions the Elysium Way, supporting our commitment to refined presentation, genuine service, and an environment that feels effortless and welcoming for every guest.

You will oversee the cleanliness, presentation, and upkeep of all public spaces, including lobbies, corridors, lifts, restrooms, gardens, external pathways, pool surrounds, and community areas. You will lead and support the Public Area Attendants, ensuring standards are consistently high and our environment is inviting from the moment guests arrive.

This position requires strong attention to detail, solid leadership skills, and the ability to remain calm and organised during busy periods. Experience in a supervisory role in hospitality or cleaning services is highly regarded.

Key Responsibilities

• Oversee daily cleaning and presentation of all public areas, gardens, walkways, pool deck, and shared facilities to brand standards.
• Conduct regular inspections to ensure cleanliness, safety, and presentation.
• Lead, train, and support Public Area Attendants to maintain high performance standards.
• Prepare rosters, allocate daily tasks, and ensure adequate staffing coverage.
• Monitor grooming standards and provide feedback to team members.
• Coordinate garden upkeep, deep cleaning, pest control, and periodic project work.
• Report and follow up on maintenance issues with Engineering.
• Manage cleaning supplies, chemicals, equipment, and inventory control.
• Deliver exceptional guest service, responding promptly to requests and supporting during peak periods.
• Complete daily administrative tasks, handovers, and incident reporting.
• Assist the Executive Housekeeper with additional duties as required.

Successful Public Area Supervisors typically possess:

• Experience in a supervisory role, preferably in hospitality, cleaning, or facilities management.
• Strong attention to detail and time management skills.
• Ability to lead and motivate a team, including training and performance evaluation.
• Effective communication skills for interaction with staff and management.
• Capability to work under pressure and handle multiple tasks simultaneously.
• Be sufficient with Microsoft suite and rostering programmes.

This is a fantastic opportunity to step into a leadership role within our Housekeeping team. You’ll play a key part in maintaining the presentation and cleanliness of our public areas while supporting and guiding your team to deliver exceptional standards across the resort.

• Work in a luxury resort environment with international guests
• Opportunities for career growth and development in hospitality
• 30% off food & beverage at Accor properties worldwide
• Generous accommodation discounts at 4,500+ hotels across 110 countries
• Career mobility across Accor’s global brand portfolio

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.