Pub Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 

How does your working day look like …

A Pub Manager is responsible for overseeing all aspects of the Pub’s and beverage service, including staff management, guest relations, inventory control, and financial performance. They strive to create a welcoming and enjoyable atmosphere for guests while maximizing profitability.
COME AS YOU ARE AND JOIN THE TRIBE!

Key Responsibilities:
Staff Management:

• Recruit, train, and supervise bar staff, ensuring high-quality service.
• Create work schedules, monitor employee performance, and address any personnel issues.
• Foster a positive and cohesive team environment.

Customer Service:

• Maintain high standards of customer service and ensure guest satisfaction.
• Handle guest complaints and feedback professionally and effectively.
• Train staff in customer service best practices.

Beverage Selection and Inventory:

• Manage and maintain a well-stocked bar with a diverse range of quality beverages.
• Monitor inventory levels, order supplies, and manage stock rotation.
• Control costs by minimizing wastage and theft.

Bar Operations:

• Ensure the bar is clean, organized, and complies with health and safety regulations.
• Develop and implement standard operating procedures (SOPs) for efficient bar operation.
• Oversee the preparation and presentation of drinks.

Menu Development:

• Create and update drink menus based on seasonal trends and customer preferences.
• Set pricing strategies to optimize profitability while staying competitive.

Financial Management:

• Monitor and analyze sales, costs, and profitability.
• Develop and manage budgets, aiming to maximize revenue and minimize expenses.
• Implement sales promotions and strategies to boost bar revenue.

Marketing and Promotion:

• Collaborate with the hotel's marketing team to promote the bar through various channels.
• Organize and host special events, themed nights, and entertainment to attract customers.

Compliance and Licensing:

• Ensure the bar adheres to all relevant laws, regulations, and licensing requirements.
• Maintain a clean record of inspections and licenses.

Security and Safety:

• Implement security measures to prevent theft and ensure the safety of staff and customers.
• Handle any security issues or disturbances in a professional manner.

Reporting:

• Prepare regular reports on bar performance, sales, and expenses for management.
• Identify areas for improvement and develop action plans.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• 5+ years of experience in the food and beverage industry, with at least 2 years in a managerial or supervisory role in a luxury hotel or high-end restaurant environment.
• Strong knowledge of food and beverage operations, cost control, and inventory management.
• Proven ability to lead, motivate, and inspire a diverse team.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail and a guest-first mentality.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.