Coupa Application Lead (M/F/X)

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation.
Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels
and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human !

Accor Tech is a leading hospitality technology operating across the world: our global
#OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor.

Our 1,200 talents, passionate about innovation and problem-solving, support our 5,500 hotels and offices in 110 countries to deliver an exceptional experience to our 100 million customers.

They also dedicate themselves to shaping the future of our rapidly evolving and highly competitive industry, while building a sustainable future.

Join our truly diverse and creative team that tackles technical challenges every day. 

With us, dare to impact the world!

Here is where your greatest challenge awaits you:

As part of the Group's IS Finance Department, you will support the Transactional Applications Manager by being responsible for the ASPEN application and its dependencies.

You will manage a support team of 2 people on site, and a TMA contract for a team of 3 people in Romania.

Your role:

• As an application referent, you will be the point of contact for the Finance business lines and project managers, and as such, you will respond to requests for upgrades from the business lines (evolutionary maintenance) or projects.
• As a functional and application expert, you are the key correspondent in this area.
• As a manager, you are responsible for the quality of the service delivered to the business, whether this involves the actions of employees you manage directly, or external contracts for which you are responsible for control, monitoring and operation.
• Responsible for corrective and application maintenance activities, you will oversee all support, request processing, problem detection and resolution activities, including incoming and outgoing interfaces.
• You are responsible for ensuring that tools and procedures function correctly, particularly with regard to closing operations.
• You are the link with the IT team for the application perimeter (development, parameterization, technical production, etc.) and the guarantor of the proper integration of standards and processes vis-à-vis the business lines.

Your mission:

• Reporting,
• Leading governance committees focused on the application scope.
• Participation in IS Finance project and steering committees.
• Day-to-day team management and workload planning.
• Drafting, where necessary, and systematic validation of specifications
• Compliance with business standards (e.g. internal control of system access) and technical standards (e.g. validation of production releases).
• Monitor the team's schedule in line with the objectives set and commitments made by management (e.g. backlog management, deadline control).
• Alert management to any deviations
• Operational relations with suppliers (e.g. publisher, integrator, partner).

About you :

You have a 5-year degree with a specialization in Finance and/or IT (MIAGE, for example).

Required experience :

• At least 10 years experience as a project management consultant in a company or consulting firm, with knowledge of project management.
• Functional and technical knowledge of Coupa systems.
• Experience of managing a RUN / MCO team
• Knowledge of ITIL processes or equivalent
• Knowledge of SI PROCUREMENT and FINANCIER

Skills required:

• Professional written and spoken English required
• Excellent interpersonal and service skills
• Open-minded and benevolent
• Adaptability to change,
• Autonomy, dynamism, capacity for analysis and initiative, involvement
• Organized, rigorous and responsive

Accor dares to impact: 

- the world  

• We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 

• On the tech side, we are committed to reducing the impact of digital technology across all our projects. 

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

• We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities. 

- Specifically, at Accor Tech  

• Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications. 

and also,  

• Remote work, 

• Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels. 

• ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide. 

• Heartist® for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 

• Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 

• €10 meal vouchers. 

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 

• And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street 😉 

Is this mission appealing to you? 

Recruitment is all about people!  

Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

2. An interview with the team manager responsible for the role you are interested in.  

3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 

4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 

5. A personalized feedback. 

#accortech