Pool Attendant

Novotel World Trade Centre is looking for Pool Attendant who will be responsible for an enjoyable experience for guests at the pool area. This role combines with food & beverage service and assisting with pool activities.

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• Greet guests with a friendly, welcoming attitude and provide excellent customer service.
• Monitor the pool area to ensure safety and comfort for all guests.
• Enforce pool rules and regulations in a courteous manner.
• Set up and maintain poolside furniture, including chairs, towels, umbrellas, and tables.
• Assist guests with pool-related inquiries or concerns, offering recommendations or guidance as needed.
• Ensure the cleanliness of the pool area by picking up trash, wiping down surfaces, and ensuring proper disposal of waste.
• Take guest orders, provide recommendations, and deliver drinks promptly.
• Check guests' identification to ensure they meet the legal drinking age requirements.
• Handle cash transactions, process credit card payments, and operate the point-of-sale (POS) system.
• Monitor guest consumption and maintain responsible alcohol service standards.
• Suggest menu items, promote daily specials, or highlight seasonal offerings.
• Ensure that guests are satisfied with their drinks and services throughout their visit.
• Respond promptly to guest needs, such as providing towels, replenishing drinks, or ensuring seating arrangements are comfortable.
• Monitor pool area for any safety hazards and address any risks promptly.
• Report any accidents, injuries, or incidents to management and follow appropriate safety procedures.
• Ensure the area is compliant with health and safety regulations, including pool hygiene standards.
• Perform other duties as assigned by management.

• High school diploma or equivalent.
• Previous experience in hospitality setting is preferred.
• Ability to work in a fast-paced environment and under pressure.
• Ability to work well as part of a team.
• Willingness to work evenings, weekends, and holidays as needed.

Your team and working environment:

Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.