Personal Assistant to Cluster General Manager

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The Personal Assistant (PA) to the General Manager  plays a crucial role in supporting the General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the GM and various stakeholders, including employees, suppliers, and guests.

• Manage sensitive information with discretion and integrity.
• Acting as the first point of contact for the Executive Office.
• General Manager’s calendar management
• Preparing reports, presentations, Memos, SOPs, Complimentary Vouchers and any official documents
• Managing correspondence, including negative reviews directed to the GM
• Preparing and processing GM’s monthly expenses, travel expenses, insurance reimbursement claims, GM’s Travel arrangements
• Reviewing and proofreading contracts, capex files and any other documents for accuracy before the General Manager review
• Keeping all ExComs/ departments on task to meet deadlines
• Preparing the monthly business review presentation and minute taking
• Monitor project timelines and deliverables, ensuring deadlines are met.
• Maintain organized filing systems, both physical and digital.
• Prepare reports for the GM.
• Managing stationery inventory (Future log)

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) .
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Problem-solving and critical thinking skills.
• High level of integrity and confidentiality.
• Adaptability to changing environments and priorities.