1. Integral
  2. Permanente
  4. Finanças


Raffles Singapore, Singapore



Payroll Officer


Luxury & Lifestyle

Company Description


    Job Description

    The position is responsible for providing administrative support to the Finance department, Payroll and General Cashiering.

    Primary Responsibilities

    Administrative Support   

    • Updates daily Accounts Receivables List of Remittance upon receipt of cheques. 
    • To segregate incoming and outgoing mails and delivery of mails to various Finance sections.
    • Co-ordinate and issue hotel gift certificates. 

    Cashiering Duties

    • Responsible for cash collection and checking of daily remittances, in the presence of a witness.
    • Ensures sufficient change and refill for cash machine.
    • Updates foreign exchange rate as per hotel policy and policies.
    • Ensures daily bank deposits.
    • Prepares daily cash receipt report and journals. 
    • Balances cash machine fund daily and ensures all funds are returned to the cash machine at end of day.
    • Co-ordinates and issues cashiers’ float.
    • Provides training to new cashiers.
    • Maintains over and short records for each cashier and shows evidence of review by Director of Finance and Business Support.

    Monthly Payroll Processing

    • Computes and finalises payroll with necessary reports printed for proper approvals to be submitted to bank for processing.
    • Ensures high level of confidentiality when dealing with all matters related to payroll.
    • Collects and verifies basic payroll information from original sources such as appointment letters, E-Overtime / E-Timesheet reports and payroll allowances and deductions form.
    • Processes petty cash reimbursement and expenses report relating to colleagues’ benefits.
    • Makes necessary deductions from colleagues’ salary before payday.
    • Takes note of resignees and ensures proper process to avoid overpayment in last salary payout.
    • Checks and calculates all colleagues’ benefits and ensure proper backups are submitted. 
    • Works closely with Talent and Culture team on matters concerning colleagues’ salary, leave, allowances and deductions.
    • Responsible for accurate and timely Central Provident Fund submission.
    • Checks, verifies and processes casual labour payments in E-casual labour.
    • Submits all claims for government paid leaves and reservist make-up pay and maximise any credits available to reduce overall payroll cost.
    • Files IR21 for all resigned foreign colleagues for tax clearing purpose.
    • Reconciles vacation, bonuses accrual on a monthly basis.
    • Prepares monthly Jounrals, Balance sheets and any other reports relating to Payroll.
    • Ensures that all hotel systems and internal controls related to payroll section are adhered to.
    • Works on any payroll related projects and ensures successful implementations. 

    Focuses On Colleagues/Management Experience

    • Attends to colleagues queries promptly.
    • Consistently offers professional, friendly and engaging service.
    • Co-ordinates with various departments to ensure proper documents submission.
    • Use a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

    Works As Part Of The Finance Team

    • Ensures to produce quality work at all time.
    • Adheres to all timeline set.
    • Builds strong relationship with team member.
    • Builds a cohesive working environment and achieves together the financial goal set.
    • Be knowledgeable and plays an active role in maintaining strict adherence to PCI-DSS compliances.

    Involvement In Wider Job Function Relationships 

    • Maintains collaborative working relationship with all colleagues.
    • Participates in training activities to improve knowledge and skills.
    • Follows guidelines provided in colleagues’ handbook.
    • Understands emergency procedures, health and safety requirements.
    • Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
    • Contributes to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.
    • Performs any other duties and responsibilities that may be assigned.


    Candidate Profile

    Knowledge and Experience

    • Diploma holder or equivalent in hospitality or related field.
    • Previous office administration or Payroll knowledge required.
    • Minimum 2 years relevant experience in similar capacity.


    • Good interpersonal skills with ability to communicate with all levels of employees.
    • Communication skills in English spoken / written.
    • Ability to work cohesively with fellow colleagues as part of a team.
    • Personal presentation, clean / tidy.
    • Good presentation and influencing skills. 
    • Multicultural awareness and able to work with people from diverse cultures. 
    • Flexible and able to embrace and respond to change effectively.
    • Ability to work independently and has good initiative under dynamic environment.
    • Self-motivated and energetic.
    • Sense of urgency.

    Additional Information

    Benefits of Joining Raffles Hotel Singapore

    • 5-day Work Week.
    • Duty Meals are provided.
    • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
    • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
    • Medical and Wellness Benefit.
    • Comprehensive Insurance Coverage.
    • Local/Overseas Career Development & Growth Opportunities.
    • Holistic Learning and Development Opportunities.

    Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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