Outside Golf Specialist

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, on the island of Bermuda, seeks exceptional individuals like you to be part of our award-winning team and shape the future of hospitality. Our resort is Bermuda's largest, offering 593 luxurious guest rooms, nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course, and a captivating Beach Club. As we embark on an exciting future, including a multi-million dollar renovation, the opportunities for growth and success are boundless. Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits, including health insurance, worldwide travel discounts, and wellness programs. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Become a key player in delivering extraordinary experiences to individual and group travelers from around the globe, surrounded by the natural beauty of Bermuda. Dare to go beyond the ordinary, unlock your potential, and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

Reporting to the Director of Golf, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, engaging and friendly service
• Providing a memorable and engaging experience for all members and guests
• Ensuring that the clubhouse, all work areas, the club storage area, and all equipment are organized, cleaned and maintained to a high standard, and all equipment is in good, safe working condition
• Ensuring the safe and efficient operation of the Power Cart Fleet, and maintaining a tracking system including, usage, maintenance and proper rotation
• Ensuring rental club sets are maintained, cleaned, and accounted for and that member clubs are retrieved, returned and cleaned appropriately
• Ensuring Golf Corporate Surveys are provided to and completed by guests
• Ensuring the arrival/departure area is staffed, kept cleaned, stocked to par levels
• Ensuring the ramp is properly set-up and stocked during operating hours
• Ensuring all group events/tournaments are staffed, set-up according to contract/BEO and executed
• Following department policies, procedures and service standards as well as health and safety policies
• Other duties as assigned

• A minimum of 1 years’ experience working in a hospitality/golf retail environment with specific experience in golf event management and tee time management
• Golf ability is an asset
• Exceptional communication (verbal and written), interpersonal, teamwork, observation and problem solving skills
• Must be alert, accountable, reliable and flexible
• Able to work efficiently under pressure in a fast paced multi-cultural environment
• Able to work cohesively with colleagues as part of a team
• Able to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work while unsupervised

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits u if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.