- Integral
- Permanente
- IBIS
- Gestão Executiva Hoteleira
__jobinformationwidget.freetext.LocationText__
ibis Bengaluru City Centre, Bengaluru, India
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REF42726P
Operations Manager
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- The Operations Manager is responsible for assisting with the planning and managing of the operations of the hotel to achieve customer (guests, Heartists and corporate)satisfaction and quality service while meeting/exceeding financial goals.
- The Operations Manager is responsible for planning, organizing, directing and coordinating activities of the operations in conjunction with the Cluster General Manager.
- Demonstrates and communicates short and long term focus.
- Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.
- Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the Cluster General Manager.
- Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.
- Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.
- Drive Voice of Guest and Guest Satisfaction related activities.
Any Degree in Hotel Management or Bachelors Degree
Experience with Hospitality Industry would be an added advantage
Conheça Florian, gerente geral de hotel na Suíça
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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