Operation Manager

A Modern build hotel consisting of 214 superbly designed rooms where your modernity and tradition exist in perfect harmony. Situated in the South Jakarta Perimeter and is conveniently located near to the outer ring road with direct access to Lebak Bulus exit. This strategic location allow you to reach  the south-ern CBD (Central Business District), Fatmawati and TB Simatupang effortless.

• Develop, recommend, implement and manage the operational department’s annual and long term goals
• Conduct daily briefing with management on current key activities
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Evaluates changes in guest needs, guest mix and competitive set. Recommend appropriate products/services and operational changes as necessary
• Anticipate and address guest issues, establish proactive processes to promote guest satisfaction
• Communicate in an effective and timely manner with General Manager and Executive Committee on matters which require their attention
• Represent the Brand in projecting a credible image to the market, residents and colleagues alike
• Be present to personally welcome key residents and patrons, and entertain key accounts’ representatives
• Help to ensure all Marketing a Communications materials are in compliance

•Minimum degree from reputable academy / university

•Minimum 4 years of relevant experiece / similar position with proven track record in a midscale/upscale hotel (operation Departement)

•Able to work well in a fast-paced environment, handling multiple tasks and deadlines, Strong leadership, interpersonal and training skill

• You can work in multinational environment
• Opportunity to develop your career in hospitality industry
• A Heartist Bienvenue Card – offering staff rate at our hotels.