- Meio Período
- Permanente
- 21C MUSEUM HOTELS
- Governança
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Louisville, Louisville, United States
__jobinformationwidget.freetext.ExternalReference__
REF71705N
Night Auditor
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Reports To: Night Manager/Front Office Manager
General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Job Responsibilities
Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information.
Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing.
Prepare and input statistics and income journal sheets to prepare daily reports.
Balance and close all bank ticket codes.
Run the night audit final after ensuring all revenues are in balance nightly.
Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs.
Compile guest email addresses for comment cards and our market research company.
Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees.
Basic supervision of 3rd shift staff, including contracted security.
Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director.
Other duties as assigned by your supervisor or manager.
Accounting background preferred but not required.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing is required to communicate with guests.
Excellent vision is required for viewing computer screens.
Excellent speech communication skills are required to communicate with guests over the telephone.
Excellent comprehension and literacy are required for reading daily reports, numbers, etc.
Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs.
Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time.
No continuous standing, climbing, or driving is required.
Personal computer, telephone, cash register, calculator - approximately 90-95% of the time.
Must pass a background check.
High school education or equivalent experience.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Novotel Kolkata - Hotel & Residences, Kolkata, India
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Kolkata
Áreas
Governança
Descrição
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk s
Referência
2de628ea-e5aa-4eff-bafd-cf004b146d3b
Data de validade
01/01/0001
Salário
Localização
ibis Cambridge Central Station, Cambridge, United Kingdom
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Cambridge
Áreas
Governança
Descrição
As our next Receptionist, you will:Welcome guests to the hotel and ensure service is handled excellently.Register guests and process payments.Update guest information in the system.Take and confirm re
Referência
e5f4f9b9-2c27-4356-b438-6ebfcd0cf7d7
Data de validade
01/01/0001
Salário
Localização
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Consistently offer a professional, engaging and friendly serviceEnsure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standardsMaking beds, changing sheets
Referência
3ee77d29-1c01-435a-bdff-c6244737c6f9
Data de validade
01/01/0001
Salário
Localização
Swissôtel Nankai Osaka, Osaka, Japan
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Osaka
Áreas
Governança
Descrição
To consistently offer professional, friendly and engaging service.To oversee the smooth operation of the hotel and be the key contact for any guest issues or hotel emergencies.To handle Guest concerns
Referência
dc8e22e0-3d9f-43af-9f8a-e94a81eab606
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel & Apartments Bur Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Strategic ResponsibilitiesGuest Satisfaction & Loyalty DevelopmentLead, manage, and train the Front Office team, including Reception, Guest Services, Concierge, Bell Desk, and Operator.Champion a gues
Referência
8aa10ee9-1ef8-458c-acc5-f5bdc45ad22a
Data de validade
01/01/0001
Salário
Localização
Sofitel Mumbai BKC, Mumbai, India
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Mumbai
Áreas
Governança
Descrição
The Assistant Front Office Manager is responsible for supporting the Front Office Manager in overseeing the day-to-day operations of the front desk and guest services. This role ensures outstanding gu
Referência
d9ccba69-1227-4fc9-8b99-4e7565744218
Data de validade
01/01/0001
Salário
Localização
Swissôtel The Bosphorus - Istanbul, Istanbul, Turkey
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
Istanbul
Áreas
Governança
Descrição
Oversee daily front office operations, including check-ins, check-outs, and guest inquiriesEnsure exceptional guest experiences by implementing and maintaining high service standardsCoordinate with ot
Referência
d060c250-d142-4e5f-b746-3777521c4064
Data de validade
01/01/0001
Salário
Localização
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Oversee all Front Office operations, including Reception, Bell Desk, and Communications Center.Personally supervise Front Office areas in the absence of the respective supervisor, ensuring hotel stand
Referência
9ab4f081-b271-45df-a977-1456d97e6a2e
Data de validade
01/01/0001
Salário
Localização
, Swissotel Al Murooj - Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SWISSOTEL
Tipo de Contrato
Permanente
Locations
United Arab Emirates
Áreas
Governança
Descrição
An Executive Lounge Supervisor plays a pivotal role in ensuring an exceptional experience for guests in the exclusive executive lounge of a hotel or similar hospitality establishment. They are respons
Referência
2bf4de22-1f01-47bc-947c-9143c8daa0cb
Data de validade
01/01/0001
Salário
Localização
FAIRMONT HANOI, Hanoi, Vietnam
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Hanoi
Áreas
Governança
Descrição
To provide administrative and operational support to the Executive Housekeeper in managing the Housekeeping and Laundry departments, ensuring smooth coordination of daily tasks, office operations, and
Referência
49a80d61-4fe3-4549-8d3d-c6b888992ab6
Data de validade
01/01/0001