- Meio Período
- Permanente
- 21C MUSEUM HOTELS
- Governança
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Kansas City, Kansas City, United States
__jobinformationwidget.freetext.ExternalReference__
REF46061S
Night Auditor
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART 21c, it is the perfect place for you. The starting wage for this position is hourly.
Reports To: Night Manager/Front Office Manager
General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Job Responsibilities
Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information.
Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing.
Prepare and input statistics and income journal sheets to prepare daily reports.
Balance and close all bank ticket codes.
Run the night audit final after ensuring all revenues are in balance nightly.
Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs.
Compile guest email addresses for comment cards and our market research company.
Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees.
Basic supervision of 3rd shift staff, including contracted security.
Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director.
Other duties as assigned by your supervisor or manager.
Accounting background preferred but not required.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing is required to communicate with guests.
Excellent vision is required for viewing computer screens.
Excellent speech communication skills are required to communicate with guests over the telephone.
Excellent comprehension and literacy are required for reading daily reports, numbers, etc.
Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs.
Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time.
No continuous standing, climbing, or driving is required.
Personal computer, telephone, cash register, calculator - approximately 90-95% of the time.
Must pass a background check.
High school education or equivalent experience.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Doorperson to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for providing a positive first and
Referência
9ed63166-13c2-4b24-877d-7ddda8c1be2b
Data de validade
01/01/0001
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Bellperson to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for ensuring guests feel welcome at
Referência
4463b106-45ca-4d7b-a9bb-f49b6368ade0
Data de validade
01/01/0001
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Concierge to join the team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will respond to a wide variety of guests requests by accurately
Referência
b9e8ce4c-3f57-4ab7-8110-2e2c9685c403
Data de validade
01/01/0001
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a nat
Referência
b9718892-35b0-4c3c-b7a3-b8ca2de79ba4
Data de validade
01/01/0001
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally frie
Referência
480b96bf-6d89-4a60-821f-8243a9c90ed1
Data de validade
01/01/0001
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficien
Referência
a2d2fd7e-1c33-4601-ba1f-48f17536a801
Data de validade
01/01/0001
Salário
Localização
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
THE HOXTON
Tipo de Contrato
Permanente
Locations
Los Angeles
Áreas
Governança
Descrição
You’ll be based out of The Hoxton, Downtown LA and reporting to the Front Office Manager. As Guest Service Supervisor, you’ll be supporting the Front Office and Reception operation to ensure a success
Referência
1b573fea-4a5d-4720-a3ec-834575d1e94d
Data de validade
01/01/0001
Salário
Localização
Fairmont Château Whistler, Whistler, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Whistler
Áreas
Governança
Descrição
Guest Services Captain Our Guest Services Captain's are ambassadors for an exceptional guest experience, where your passion for service will inspire your team and make our guests feel valued.Starting
Referência
dae34ed0-2ef5-4030-b51e-e7d167489f6e
Data de validade
01/01/0001
Salário
Localização
Fairmont Winnipeg, Winnipeg, Canada
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Winnipeg
Áreas
Governança
Descrição
From a warm welcome to a fond farewell, as a Bellperson, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests’ stay.What you will
Referência
8874aeed-33cc-4665-bc24-ab1377066b74
Data de validade
01/01/0001
Salário
Localização
Fairmont San Jose, San Diego, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
San Diego
Áreas
Governança
Descrição
Rate of Pay: $21.22/hour USD Responsibilities: The Royal Service department is the communication hub of the resort. The expectations of this role are to offer a friendly, timely, uncomplicated service
Referência
bbb681b5-c4a0-45a0-bdd2-5f1b959b6756
Data de validade
01/01/0001