Multi-Skilled Team Leader

Our mission at ibis Styles London Southwark - near Borough Market is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demands

You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service each day to all our guests.

Located just minutes away from London Bridge station, our 3-star hotel offers 154 rooms, a recently refurbished bar and an inspiring restaurant/breakfast area.

By working at the ibis Styles London Southwark - near Borough Market you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

What will you be doing?

• Have the ability to multi-task and have a can-do attitude in this exciting fast-paced environment.
• Provide guidance and support to the Reception and Food and Beverage teams, helping them to achieve their potential and accomplish overall departmental objectives.
• Assist in effectively running the front office operations with a hands-on approach.
• Help guests and create positive experiences.
• Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
• Maintain strong working relationships and communicate with all departments.
• Work duty manager shifts as and when required
• Opera Cloud knowledge

Ready to discover more? Get in touch with us. We would love to hear from you.

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

If you feel you are the right candidate for the role as our Multi-Skilled Team Leader, please click ‘apply’ now! We’d love to hear from you!

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

Information on the processing of personal data

When you submit an application to Accor UK Economy Hotels Limited, trading as Essendi UK Hotels 2 Limited, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.