Marketing & Communications Manager/ Trưởng phòng Truyền thông và Tiếp thị (Based in Ho Chi Minh City)

•Mövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.

Marketing & Communication

• Maintain good working relationships with local and international media

• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors; Execute media placements for hotel through news releases and personal contacts

• Develop business and leisure travel promotions; release to press and/or target audience

• Explore valuable media trades where appropriate

• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations

• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel

• Maintain and update hotel’s website

• Submit stories/photos to media regularly. Monitor news coverage and circulate internally

• Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos

• Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives

• Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.); Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials; Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department

• Monitor all printed materials to ensure adherence to corporate identity standards

• Arrange photography of VIP guests and maintain archives

• Coordinate all special events and promotions with the aim to maximize publicity

• Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs

Team Management

• Interview, select and recruit team members

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct and maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management

Knowledge and Experience

• Bachelor's degree in Public Relations, Marketing Communications or related field.

• Minimum 6 years of experience in Marketing Communications/Public Relation or 2 years of experience in a similar capacity; Minimum 3 years pre-opening and Hospitality experience.

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Excellent leadership, interpersonal and communication skills

• Detail-oriented and highly reliable in thorough execution and follow-through

• Ability to work well in stressful & high-pressure situations

• A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times