Laundry Manager

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary Range: $85,000.00 to $95,000.00 Gross Annually.

The Laundry s Manager is an integral role within our hotel, reporting to the Director of Housekeeping and overseeing the laundry operations by leading colleagues who process and cater to the laundry needs of  guest room resort, including spa, recreational facilities, golf course, multiple F&B outlets and external contracts. The standards and values you model as the Laundry Manager will inspire our team and ensure our guests & colleagues have a memorable experience.

Your Job Duties Include:

• Managing day-to-day operations of the laundry department, ensuring quality, standards and meeting the expectations of our guests and colleagues on a daily basis.
• Ensure the highest level of cleanliness in accordance with Fairmont Hotels & Resorts standards, policies and procedures
• Effectively and accurately manage payroll and departmental expenses of the Laundry Department, within budgeted and forecasted guidelines.
• Effectively lead employee relations within the laundry department
• Conduct monthly communication meetings, attend hotel meetings as required and ensure effective employee performance management standards are met.
• Maintain a motivated and engaging team by actively working and following up on colleague engagement and well-being.  
• Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests 
• Promote team work within the department and ensure strong interdepartmental relationships are maintained  
• Oversee all aspects of talent acquisition and internal mobility, from recruitment and interviews to hiring and promotions within the laundry department.
• Train, coach and develop staff in accordance with hotel standards to ensure the best quality of service is offered to our internal and external guests
• Work closely with the resort’s Engineering team to uphold a preventive maintenance program and ensure prompt completion of all equipment repairs as needed
• Ensure the prompt courteous pick-up and delivery of guest laundry, deliver service according to the Fairmont, LQA & Forbes Standards
• Maintaining a strong relationship with the year round and seasonal laundry contracts in the Town of Jasper
• Work closely with the Director of Housekeeping & Director of Rooms to prepare & monitor the annual Laundry operating budget including revenue streams, labor costs and operating supplies
• Perform linen inventories and manage par levels to ensure adequate inventory is available to meet operational demands
• Develop and execute capital projects related to the laundry facility, in collaboration with the Director of Housekeeping / Rooms
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
• Engage actively in hotel committees as required
• Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
• Other duties as assigned

• Minimum of 3-5 years' leadership experience, preferably in a Laundry or Housekeeping environment
• Knowledge of laundry equipment and cleaning products an asset    

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS