1. Integral
  2. Permanente
  4. Governança


Raffles Jakarta, Jakarta, Indonesia



Laundry Attendant


Luxury & Lifestyle

Company Description

Raffles Hotels & Resorts is now part of Accor Group, one of the world’s largest global hotel companies. With this integration, our colleagues can realise their full potential through rewarding experiences and development opportunities within our incredible brands around the world. The unique quality of Raffles Hotels & Resorts extends beyond location, decor or amenities. The colleagues are inspired by the Raffles brand promise: “Raffles is an oasis for the well travelled, offering emotional luxury.” Stories of excellence are widely shared and celebrated, creating a sense of pride and inspiration. Together, we are committed to building a highly engaged workforce and creating a great workplace culture.

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious emerging commercial club comprising a shopping mall, an office tower, Raffles Residences tower and the Ciputra Artpreneur art museum and theatre.  Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world, and the Raffles Club.  Food & beverage venues include Raffles’ iconic Writers Bar, the innovative all-day dining Arts Café, Raffles Patisserie, and the Dining Room, a venue for bespoke dining experiences. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences.  For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, Navina pool bar, tennis courts and a jogging track.  The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

“Embark on a unique career experience, a joyful journey of self-discovery” is our talent development motto. At Raffles Jakarta colleagues are passionate about transforming, assisted by the leadership team through mentoring and coaching sessions with great conversations that enable them to feel free to discover and unleash their unique potentials to achieve excellence.

 If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

Laundry Attendant

Job Description

The Laundry Attendant serves as a vital role in ensuring the smooth and efficient functioning of the hotel's laundry department. The Laundry Attendant is responsible for handling the laundering and care of guests' linens, clothing, and textiles with meticulous attention to detail and adherence to the hotel's high standards of cleanliness. Working diligently behind the scenes, the Laundry Attendant plays a crucial part in maintaining the hotel's reputation for luxury and exceptional service by providing guests with pristine and well-maintained laundry items.


  1. Educational Background: A high school diploma or equivalent.
  2. Technical Skills: Laundry Attendant must possess knowledge of laundry operations, including sorting, washing, drying, ironing, and folding techniques. Familiarity with different fabric types and their specific care requirements is essential. 
  3. Attention to Detail: Laundry Attendant must have a keen eye for detail to inspect laundered items thoroughly and ensure they meet the hotel's stringent standards. 
  4. Efficiency and Time Management: The ability to handle a high volume of laundry items efficiently and meet tight turnaround times is crucial. Time management skills are vital to balance workloads during peak periods. 
  5. Physical Stamina: The role of a Laundry Attendant can be physically demanding, requiring extended periods of standing, lifting, and carrying heavy laundry bags or linen bundles. 
  6. Communication and Teamwork: Laundry Attendant often work as part of a team, collaborating with other attendants, supervisors, and housekeeping staff. Effective communication and teamwork are essential to ensure seamless laundry operations. 
  7. Safety and Hygiene Compliance: Laundry Attendant should be familiar with safety protocols and guidelines for chemical handling and laundry machinery operation. Adherence to health and safety regulations is critical to maintain a safe working environment. 
  8. Flexibility and Adaptability: The hospitality industry can be dynamic and unpredictable. Laundry Attendants must be adaptable to changing circumstances, busy periods, and any unexpected challenges that may arise. 
  9. Previous Work Experience: Prior experience in a luxury hotel environment is a plus.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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