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  1. Integral
  2. Permanente
  3. SWISSOTEL
  4. Spa e Lazer

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Swissôtel Sharm El Sheikh All Inclusive Collection, Sharm El-Sheikh, Egypt

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REF26567E

Kids Club Supervisor - Russian Speaker

Region

India, Middle East & Africa

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Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.


Job Description

 

  • Ensure the security, safety and high standards of care within the program at all times.
  • Ensure program policies, procedures and health guidelines are being adhered to at all times.
  • Maintain a high standard of tidiness and cleanliness at all times.
  • Regularly monitor supplies, replenish from stores and let manager know before the supplies run out so that more can be ordered.
  • Helps monitor the condition of the facilities and informs manager of necessary repairs or replacements.
  • Immediately notify the manager of all incidents, issues, guest complaints and suggestions.
  • Attend to any problems immediately and escalate to manager.
  • Always maintain professional and positive relationships with work colleagues, parents and children, keeping in mind difference in backgrounds, cultures and individual personalities.
  • Speak English at all times while in the work place unless speaking to a guest who speaks the same language.
  • Consistently recognizes parents and children by name, always giving a great first impression to every parent, child and other staff members.
  • Actively promote and encourage participation of guests and club members in activities and events.
  • Oversee and assist in the delivery of the program and activities.
  • Use initiate to come up with new ideas and suggestions to further improve the kids club.
  • Supervise all areas ensuring a smooth and efficient operation.
  • Motivate and encourage staff to ensure their best performance.

Qualifications

  • At least a vocational high school certificate or a related field or equivalent experience.
  • Proven experience in entertainment/kids club or the same role within the hotel industry.
  • Knowledge of hotel operations, service standards, and guest expectations.
  • Effective communication and interpersonal abilities.
  • Detail-oriented and capable of managing multiple tasks and priorities.
  • Flexibility to adapt to a dynamic and fast-paced environment.
  • Fluency in verbal and written English is essential.
  • A minimum level of 3 languages (Russian, Italian, German, etc) is a plus to communicate with guests and employees.

Additional Information

This is a pre-opening role.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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