IT Supervisor

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. 

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

• • • You are responsible to assist the IT Manager in the operation of all computer hardware and / or software installation and maintenance.
    • Serve as secondary contact for all servicing of computer PC hardware and / or software.
    • Responsible for managing technology/asset life-cycle. Ensures that necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.
    • Accountable for disaster recovery and business continuity as it relates to technology.
    • Foresees, identifies and resolves system(s)’ performance problems
    • Ensures technology assets are secure and well-maintained in accordance with Rixos policies and standards
    • Data Communication
    • Installs, monitors, maintains telecommunications equipment including cabling and providing technical guidance as needed.
    • Performs adds/moves/changes/deletions.
    • Supports end-use company provided mobile phone issues.
    • Troubleshoots high-speed Internet access problems.
    • Escalates problems as appropriate through IT Manager.
    • Desktop Support
    • Images desktops, installs new software applications, applies patches, maps drives to correct server/network.
    • Moves/adds/changes PCs/peripherals; migrating data when necessary.
    • Maintain a sufficient inventory of computer related supplies 
    • Maintain a log of all computer hardware and a log of all services calls on computer hardware 

• Previous hospitality experience
• Excellent communication skills
• Degree in Computer Science

What we offer....

• An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts on the entire Ennismore family.
• Many opportunities to progress and change as part of a global family of brands.
• Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.