IT Manager

Fairmont Tokyo - the first Fairmont in Japan is slated to open July 2025. Located on the upper floors of the South Tower of the Shibaura Project, Fairmont Tokyo offers easy access to business, culture, and well-being amenities as well as Haneda International Airport and Hamamatsucho Railway Station. The property will offer 217 guest rooms including a range of suites, five restaurants and bars including 2 outdoor Terrace on level 35, a spa, fitness center, indoor swimming pool, outdoor Jacuzzi, meeting rooms, banquet facilities, a sky chapel and a hotel boat to elevate the guest experience. 

As an IT Manager, you will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and other systems throughout the Hotel. Additionally, you will handle Information Technology issues, products, and services at the property. You will provide user training and support for all property/site systems, network enhancements, and hardware and software support. You will also maintain an inventory of all hardware products and software licenses and review maintenance agreements.

As this is an on-property role in Japan, require both Japanese & English language skills (English level intermediate is acceptable).