Information Technology Manager

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

• Supervise and handle the daily IT operations.
• Responsible for the administration and inventory of all equipment, software and licenses.
• Ensure that all computer and related equipment is accounted for at all times.
• Assist authorized users in operational matters relating to hotel systems.
• Liaise with and maintain good working relationships with software and hardware vendors.
• Monitor and document all system activities.

• Minimum 2 years experience in a similar position in an international luxury brand. 
• Proficient in English. 
• Strong understanding of OPERA, Micros Symphony, MC, Fusion and other IT-related systems.
• Strong multicultural awareness and ability to work with people from diverse cultures.
• Excellent leadership and communications skills, flexible working hours, ability to work in a fast-paced, high-pressured environment.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.