Income Auditor

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Primary Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.

Financial Management                                                                                                     

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers.
• Check Revenue documents and verify against Revenue sheets.
• Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate.
• Reconcile computer generated Guest Ledger Balance against the General Ledger Balance.
• Prepare other reports, schedules and analysis that may be required from time to time.
• Perform other duties that may be assigned from time to time.
• Responsible for all Income Audits and for preparing reports for the same.
• Responsible for consolidating income reports for all areas of operations.
• Verify soft count deposits.
• Audit and account for all control documents and prepare exception reports for all errors.

Hygiene / Personal safety / Environment:

•  Ensures that the workplace and storage areas remain clean and tidy
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel's security regulations (in case of fire etc)
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).