Income Auditor

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. 

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

Summary of Responsibilities:

Reporting to the Accounting Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues;
• Demonstrate Fairmont core values in all interactions;
• Ensure that daily revenues and settlements balance;
• Verify, monitor, and review all hotel revenue reports and night audit reports;
• Ensure that the banquet department’s revenue postings are correct and follow up on errors and discrepancies;
• Reconcile spa revenue to the point of sale system;
• Verify and reconcile all revenue centers as reported in the daily Income Journal;
• Reconcile the night audit’s balance of the food and beverage revenue to the food and beverage point of sale;
• Review the balance of all miscellaneous revenues such as the laundry and telephone;
• Investigate any discrepancies and post corrections and missing charges in the system;
• Follow up with the relevant departments on errors and missing documentation;
• Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System;
• Monitor rebates, allowances, house charges, and paid-out amounts to ensure that each account is properly authorized and has relevant explanations;
• Review Food and Beverage voids to verify authorization and adequate backup information;
• Reconcile the guest ledger, the accounts receivable ledger and the advance deposits ledger;
• Prepare and maintain accurately the Income Journal and Cash Receipts Journal;
• Prepare and ensure the accuracy of the hotel’s Daily Revenue Report;
• Prepare daily Income Audit packs, Daily Operational Packs and Daily House Accounts;
• Complete various daily, weekly and monthly management reports as required by accounting management depending on the needs of hotel operations;
• Assist with month-end closing and subsequent analysis of balance sheet accounts as directed by the  Accounting Manager;
• Ensure that all service charges (Banquet, Room Service, etc.,) paid are in line with net receipts on pay period basis;
• Provide coverage for Chief Cashier when on leave;
• Ensure that Audit trail is evident throughout all tasks;
• Develop and maintain close and effective working relationships with all supporting departments;
• Follow and ensure compliance with all corporate, hotel and departmental policies and procedures;
• Participate in Hotel committees;
• Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC);
• Perform any other duties, tasks, and assignments within your department as required.

Qualifications:

• Accounts Systems experience in a similar work capacity;
• Proven ability to prioritize the workload to ensure that deadlines are met;
• Proven ability to work with and understand financial information and data, and basic arithmetic functions;
• Proven ability to work efficiently in a demanding and fast paced environment;
• Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment;
• Proven ”eye for detail” whilst maintaining an objective approach to materiality;
• Demonstrate an inquisitive nature prompting detailed investigation of variances and tenaciousness in establishing the cause and pursuing explanations;
• Experience with Microsoft Excel and PMS is advantageous;
• Strong work ethic, highly responsible, reliable and the ability to work extended hours including evenings, public holidays and weekends is required.

Physical Aspects of Position (include but are not limited to):

• Sitting 4-6 hrs. a day 
• Moderate Activity
• High Energy Levels required