Houseperson

Immerse yourself in the world of Sofitel Wellington, where French elegance meets New Zealand hospitality in our intimate 129-room luxury sanctuary nestled in the vibrant capital city of New Zealand. Sofitel embraces this spirited atmosphere and rests harmoniously within the shadow of the Botanic Gardens and the Wellington coastline. Every detail, from bespoke furnishings to personalized touches, reflects our La Maison commitment to creating transformative experiences that linger in the memory long after departure. Enjoy modern luxury with authentic and lively experiences.

Sofitel Wellington, Where Life Lives.

Be at the Heart of Luxury Hospitality

At Sofitel Wellington, every detail matters. As our Houseperson, you will play a vital role in creating an atmosphere of elegance and comfort throughout the hotel. From the moment our guests arrive, your care and attention ensure their experience is nothing short of exceptional.

Primary Responsibilities

• Take ownership of our public spaces, keeping lobbies, restaurant, club lounge and conference areas beautifully presented.
• Maintain back-of-house areas and facilities to the same impeccable standards, ensuring a seamless experience for both guests and colleagues.
• Carry out regular and special cleaning tasks with pride, care, and precision.
• Safeguard the security of hotel areas, equipment, and keys while always upholding health & safety standards.
• Cleaning and refresh allocated guest rooms, service areas and corridors to the highest standard. 
• Replenish guest amenities and supplies to brand standards, tailored to each room type. 
• Safeguard privacy and belongings at all times, delivering service that is discreet and exceptional. 
• Take initiative to add thoughtful details that elevate the guest experience. 

This role is Part Time (Minimum 16 hours per week) 

• A passion for creating memorable guest experiences through attention to detail.
• Reliability and flexibility, available across a variety of shifts including mornings, evenings, nights, weekends, and public holidays
• A team player who brings positivity and pride to every task.
• Impeccable personal presentation and grooming reflecting the elegance of our brand. 
• A positive, professional, and polished demeanor with warm and engaging communication skills. 
• A strong eye for detail and pride in presentation, ensuring every space meets the highest standard. 

Benefits:

• Free staff meal provided during shift
• Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.
• Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.