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Novotel Rotorua Lakeside, Rotorua, New Zealand

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REF40699B

Housekeeping Supervisor

Region

MEA SPAC

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Company Description

As a worldwide leader, we welcome you as you are and you can find a job and brand that matches your personality. We
support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey
with us, you can continue to explore Accor’s limitless possibilities. We are an inclusive company and our ambition is to
attract, recruit and promote diverse talent


Job Description

  • Manage room attendant teams to clean guest rooms
  • Cleaning and checking rooms checking on standards 
  • Monitor guest feedback by addressing guest service issues and complaints
  • Training, Development and Mentoring of staff
  • Motivate and Coordinate the Housekeeping Team to achieve department objectives
  • Maintaining a good working relationship with all departments

Qualifications

  • Experience in hotel housekeeping
  • Leadership experience, the ability to lead by example, and be hands-on 
  • Excellent communication skills
  • Punctual, organised and trustworthy 
  • Physically fit to carry out housekeeping tasks
  • Basic computer literacy is preferred 
  • Flexibility to work full-time on a rotating roster, including weekends and public holidays
  • Hold NZ citizenship or permanent residency 

Additional Information

The Novotel Rotorua Lakeside and ibis Rotorua Lakeside it’s a dual  branded complex hotel with 344 rooms located in central Rotorua.

Our  two hotels include,  Atlas Café & Restaurant and Clarkes Bar, ibis restaurant. 10 conference/Banquet rooms and InBalance Fitness Centre

Why join Accor?
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - work life balance
• Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation
Worldwide
• Uniforms provided, washed and laundered daily
• Access to our Employee Assistance Program
• Refer a friend incentive.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable
adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome
to let us know.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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