1. Integral
  2. Permanente
  4. Governança


Raffles Jaipur (Opening July 2024), Jaipur, India



Housekeeping Manager


Luxury & Lifestyle

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Company Description

Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

  • Compiling Standard Operating Procedures for all areas of responsibility and ensuring that they are periodically updated
  • Ensure that all auditing and reporting standards are communicated to and complied with by personnel
  • Ensure that guests benefit from a flawless cleaning product and that the services offered by housekeeping staff are provided in a timely manner
  • Ensure that all quality standards are adhered to and that policies and procedures are consistently implemented
  • Conduct quality control audits in all areas of the hotel under its responsibility and share the results with the team, including superiors.
  • Work with the hotel's Technical Department to keep areas to the highest standards and help plan periodic property maintenance followed by spring cleaning.
  • Coordinate the department's activities with other departments to facilitate and increase communication and guest satisfaction level
  • Conduct monthly staff meetings and daily briefings with operational managers
  • Manage all external contractors related to their department by ensuring they comply with all hotel policies
  • To ensure that staff cadres are produced in accordance with business requirements
  • Supervise laundry and uniform, floral and decoration service operations
  • Perform related tasks and assigned special projects, including task management


At least 2 years’ experience in a similar position

Degree in Hotel Management

Additional Information

  • Oral and written fluency in English

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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