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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF60791E

Housekeeping Attendant

Region

MEA SPAC


Job Description

  • The comfort and cleanliness of assigned guest rooms and general guest areas are ensured according to the planned schedule.
     
  • Duties are carried out according to a shift system, with tasks being fulfilled based on the changing shifts throughout the day.
     
  • Rooms and general areas are cleaned using the same method at all times, as required by hotel standards and specified procedures.
     
  • General cleaning is performed whenever instructed by the Assistant Housekeeping Manager or Floor Supervisor.
     
  • The Daily Room Responsibility Report is completed after each room is cleaned when working on floors.
     
  • While cleaning a guest room or providing turndown service, the door is kept open and the "Room Being Cleaned" sign is placed on the door.
     
  • The storage area is organized by arranging towels, linens, guest supplies, and cleaning materials before the shift ends to prepare for the next day.
     
  • Supplies are collected from storage rooms quietly to avoid disturbing guests.
     
  • All trays and room service carts are transported from the corridors to the service area.
     
  • If a "Do Not Disturb" sign is displayed on a room door during cleaning rounds, no knocking is done, and the Floor Supervisor is immediately informed to initiate the relevant procedure.
     
  • Belongings left behind by guests in vacated rooms or other general guest areas are reported to the Housekeeping Office and delivered with a record at the first opportunity.
     
  • Guest laundry items left in a room for cleaning are immediately reported to the Housekeeping Office.
     
  • Missing guest or cleaning supplies from the storage area are reported to the supervisor.
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  • The Floor Supervisor is informed about stained curtains needing replacement, sofas requiring cleaning, torn items needing repair, and any technical issues to be resolved.

 

 


Qualifications

  • Knowledgeable about cleaning and hygiene rules
     
  • Careful, meticulous, and responsible
     
  • Physically resilient, able to stand for long periods
     
  • Team player, friendly, and with strong communication skills
     
  • Flexible and adaptable to shift schedules and working hours

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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