Hotel Administrator

Novotel Queenstown Lakeside is centrally located on the shores of Lake Wakatipu and is the largest hotel in Queenstown with 273 rooms, catering for leisure guests, incentives and small meetings. We are proud of our diverse workplace with up to 30+ nationalities from all over the world.

We’re looking for an enthusiastic Hotel Administrator to join our team in a part-time role (Tuesday to Friday 32hrs/week).

In this dynamic position, you’ll play a key role in supporting several departments — including Sales & Marketing, People & Culture, and other hotel teams — with a variety of administrative tasks, event coordination, and project support.

If you thrive in a fast-paced, diverse role where no two days are the same, this could be the perfect opportunity to grow your career with us!

As our Hotel Administrator, you will be an essential part of the team, ensuring the smooth and efficient operation of our hotel’s daily administrative functions. In this diverse and fast-paced role, you’ll contribute directly to staff engagement, workplace safety, and the overall success of the hotel.

Key Responsibilities:

• Provide administrative support across multiple departments, including Sales & Marketing Communications, People & Culture, and other operational teams

• Coordinate and assist with hotel events, including managing banquet event orders and liaising with clients

• Prepare, maintain, and organise documentation, reports, and internal communications

• Follow up on invoices, payments, and other financial administration tasks

• Support health, safety, and compliance initiatives across the hotel

• Perform general office and administrative duties to keep day-to-day operations running smoothly

• Previous experience in an administrative role is advantageous.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Experience with design software is a plus. e.g. Canva

• Strong communication and organizational skills.

• Ability to work independently and manage multiple tasks simultaneously.

• Experience with property management system will be advantageous. e.g. Opera Cloud

• A positive, can-do attitude and the confidence to take initiative and tackle challenges with enthusiasm.

• The commencement date for this role is 28th October 2025. Applicants must hold a valid New Zealand visa, as visa sponsorship is not available for this position.

Why work for Novotel, Queenstown?

• Staff meals provided while on shift

• Uniforms provided, washed and laundered daily.

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!

• Work Your Way - Flexibility to ensure a work life balance!

• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide

• Accor's refer-a-friend bonus

• Accor's Parental Leave Scheme

• Access to our Employee Assistance Program

Place of employment is Novotel Queenstown Lakeside

6 Earl St  Queenstown

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.