Hostess - Pullman Chennai Anna Salai

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Guest Engagement: Warmly welcome guests upon arrival, escort them to their tables, and ensure their comfort throughout their dining experience.
• Menu Knowledge: Provide detailed information about menu items, including ingredients and preparation methods, and make recommendations based on guest preferences.
• Order Management: Take accurate food and beverage orders from guests, ensuring all special requests are communicated to the kitchen and bar.
• Service Coordination: Work closely with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow.
• Upselling: Proactively promote menu items, beverages, and special promotions to maximize revenue opportunities.
• Problem Resolution: Address any guest concerns or complaints promptly and professionally, striving to resolve issues to the guest's satisfaction.
• Team Collaboration: Collaborate with fellow team members to provide seamless service and contribute to a positive working environment.

• Previous experience in a similar role within the hospitality industry preferred.
• Excellent communication and interpersonal skills with the ability to engage positively with diverse guests.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Diploma or degree in hospitality management or a related field is desirable.

• WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities