- Integral
- Permanente
- RAFFLES
- Alimentos e Bebidas
__jobinformationwidget.freetext.LocationText__
Raffles Doha, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF32051V
Hostess - Raffles
Region
Luxury & Lifestyle
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Scope and Objectives
This position is concerned with maintaining the highest level of attentive service to all guests and constantly projecting warmth and friendliness. Maintaining dining reservation using dining reservation system and updating patrons’ preferences & history.
Key Deliverables and Responsibilities
Ensure correct grooming standards are followed at all times
Exceed guest satisfaction by knowing preferences and update profiles
Attending to phone queries or reservations.
Attending to walk ins.
Following up restaurants financial, LQA, TrustYou and Forbes targets on a daily basis
Anticipate and service of guests' requirements at all times
Following up daily financial targets of area/division
Use opening and closing checklist to ensure smooth opening and closing of the venue
Communicating reservations needs and special requests to the Managers
Coordinating reservation with Dining Reservation Department & other Hostesses.
Managing the log book
Handling seating cards to enable guest recognition.
Maintaining guest history.
Assisting guests to their tables.
Seating of guests.
Upkeep of the menus in an impeccable manner ensuring there is no spelling nor grammatical mistakes and free of marks
To coordinate and assist in service according to service standards.
To ensure a very high standard of service is held and maintain at all times.
To communicate with Head Hostess, Supervisors, Restaurant Assistant Manager and Restaurant General Manager of all issues concerning the outlet.
To be aware of Hotel standards & policies.
To feel empowered and accountable within the work place
Keep manager on duty updated of any guest feedback so they can update the Glitch Report
Maintains the HACCP & FIFO standards as required by the regional governing body
Follow Hotel Evacuation Policy in case of an Emergency
Attend all necessary briefings and training sessions as instructed by the Manager
Handle financial procedures according to guidelines set by the finance department
Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
All issues and negative guest feedbacks needs to be properly reported on glitch system
Follow care program at all times, and report issues through the system to maintenance
To carry out any other reasonable duties and responsibilities as assigned.
Personal Attributes
Motivator & role model
Positive attitude and well spoken
Result driven
Displays initiative
Commitment to professional values
Team creator
Customer / people oriented
Creative / open-minded
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
Engaging service, delicious cuisine and distinctive surroundings make every special event at the Fairmont Banff Springs a truly memorable affair. Showcase your service and organization strengths as an
Referência
0da2ab90-d82c-4b68-9bf1-9f9dce974d05
Data de validade
01/01/0001
Salário
Localização
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Philadelphia
Áreas
Alimentos e Bebidas
Descrição
Showcasing your unique personality and skills, you will engage with guests to create a memorable dining experience!You will be responsible for welcoming guests in our urban chic lounge Liberté, explai
Referência
9bdefb2b-4df5-421d-a333-e5c3e8ce6924
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $20.40 per hourComplimentary
Referência
714147ff-470f-4b8c-ab1d-3973d4c5aafd
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $22.45 per hourA Food & Beve
Referência
068e7d18-484f-4491-ab8f-223601483509
Data de validade
01/01/0001
Salário
Localização
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Alimentos e Bebidas
Descrição
Servir alimentos e bebidas, prestando informações e anotando pedidos para atender os clientes nos diversos pontos de vendas (restaurante, bar, room service, eventos etc.) • Apresentar e sugerir ao
Referência
8a68de76-1841-41de-ab04-5d8b6256c692
Data de validade
01/01/0001
Salário
Localização
SLS South Beach Miami, Miami Beach, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Miami Beach
Áreas
Alimentos e Bebidas
Descrição
Job Purpose:Under the general guidance of the Restaurant Managers, assist in ensuring efficient service of all food in the venue and provide guests with exceptional service by assisting and supporting
Referência
f9004aa5-1f15-43df-941a-6a2a6043a152
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
STOCK Food & Drink is searching for a creative, enthusiastic and self-motivated individual. As the Restaurant Manager you will provide vision and leadership that fosters an engaged team and ensures qu
Referência
d5b1194e-09bf-4d58-8359-855b1d8386fa
Data de validade
01/01/0001
Salário
Localização
, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Alimentos e Bebidas
Descrição
Summary of Responsibilities: Reporting to the Director of Food & Beverage and the Outlet Manager, responsibilities and essential job functions include, but are not limited to, the following:Consistent
Referência
1543e318-b6d6-4508-a0a9-79e7108aeb06
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Apartments Downtown Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Alimentos e Bebidas
Descrição
Are you a passionate who is not afraid of thinking outside the box ? Then, we have the job for you. As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to th
Referência
06a28b01-3977-4c7e-a359-81379daa0f37
Data de validade
01/01/0001
Salário
Localização
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Richmond
Áreas
Alimentos e Bebidas
Descrição
Assistant Outlets ManagerPassionate about guest interaction, teamwork and food and beverage? As Assistant Outlets Manager at Fairmont Vancouver Airport, you will lead and support the F&B team as busi
Referência
27274f24-48a9-48c6-8277-da57e89d1a5d
Data de validade
01/01/0001