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Novotel London Blackfriars, London, United Kingdom

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REF86197I

Host/Hostess Part-Time Evening

Region

Europe and North Africa


Company Description

MAM is a new restaurant located in a breezy, elegant space with live DJ sets bringing sounds from Ibiza that channels the timeless charm of the Mediterranean coast. Mad About Med is a Restaurant & Bar where amazing cocktails sing, delicious wine flows, and friends gather. From sun-kissed mezze to fragrant grilled fish, our menu is a journey through Southern Europe’s culinary heart , light, seasonal, and made to share. With Santorini whites, blues and rustic textures, every corner is designed to transport you straight to the Med.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are on the lookout for a Host to be the welcoming face that sets the tone for our guests’ dining  experience. As a host, you will greet guests, manage reservations, and ensure a smooth flow of service in the restaurant.

 

What you’ll do…

- Set the stage for a truly memorable experience for our guests, handling any questions and helping out with requests.

- Manage the reservations on the phone and through apps, and help out the team on the floor.

- Stay ahead of the beat, anticipating needs and proactively providing solutions so that our guests’ expectations are not only meet but exceeded.


Qualifications

- Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.

- Nothing is an issue for you - you know what our guests want even before they do.

- You’re looking for a place where you can be you.

- Passionate about creating memorable experiences for others, be they guests or colleagues.

- You’re up for doing things differently and trying (almost) everything once.

- You want to be part of a team that works hard, supports each other and has fun along the way.


Additional Information

 

  • Hourly rate : £13.88
  • Service charges/Tips
  • Pension Scheme
  • A Discount Card to be used in Accor Hotels Worldwide
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
  • Training & Development
  • Additional holidays with service
  • International Development Opportunities
  • And more: recommend a friend scheme; Employee Advisory Service


Our commitment to Diversity & Inclusion:

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."

 

 

Information on the processing of personal data

When you submit an application to HQ and Midscale Hotels: Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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