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  1. Integral
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  4. Alimentos e Bebidas

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Rixos Premium Qetaifan Island North, Lusail, Qatar

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REF66223L

Head Hostess

Region

Luxury & Lifestyle


Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.


Job Description

Head Hostess

The Head Hostess will play a crucial role in ensuring exceptional guest experiences by managing the restaurant's reception operations and supervising the hostess team.

  • Supervise and motivate the team to provide excellent customer service.
  • Welcome guests with a warm and friendly demeanour.
  • Manage guest reservations and seating arrangements efficiently.
  • Address and resolve guest concerns or special requests promptly.
  • Oversee the daily operations of the front-of-house, ensuring smooth workflow.
  • Coordinate with kitchen staff and servers to optimize table turnover and enhance overall dining efficiency.
  • Maintain accurate records of reservations, guest counts, and special requests.
  • Ensure that the front-of-house area is clean, organized, and visually appealing at all times.
  • Monitor and enforce quality standards for service and presentation.

Qualifications

  • Proven experience in a hostess role in a five-star hotel for at least 2 years.
  • Good leadership and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Exceptional customer service and communication skills.
  • Ability to remain calm and professional in high-pressure situations.
  • Knowledge of reservation systems and basic computer skills.
  • Flexibility to work evenings, weekends, and holidays as needed.

Additional Information

 

    Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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