Guest Services Coordinator

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun, and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $19.67/hour USD

The Valet Coordinator/Cashier’s responsibilities include, but are not limited to; assisting all guests they come in contact with, primarily at the Valet/Bell stand on the front drive of the resort. 

•  The individual will also be responsible for assisting with guest requests by phone and in person. 
• The Valet Coordinator/Cashier will coordinate with Bell, Door and Valet attendants to have all tasks completed as efficiently as possible. 
• This person will ensure that all areas of responsibility are kept neat and clean for our guests and colleagues. 
• A basic knowledge of resort activities is required to ensure timeliness of customer needs, which would be outlined each day in a pre-shift briefing. 
• Safely securing car keys.
• Proficient use of computer programs, i.e. Word, Excel, etc.
• Cashiering during events.

• High School graduate or equivalent is preferred. 
• Previous experience is a plus.
• Must have ability to communicate well both verbally and written.  Reading and counting is essential. 
• Must have a valid California license and clean driving record.
• Excellent communication and guest service skills.
• Must have a basic knowledge of the San Diego area including directions to areas of interest, restaurants and suggested local attractions. 
• An aptitude to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.  This is in order to provide a safe environment for themselves and to their coworkers. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS