- Integral
- Permanente
- FAIRMONT
- Governança
__jobinformationwidget.freetext.LocationText__
Fairmont Château Laurier, Ottawa, Canada
__jobinformationwidget.freetext.ExternalReference__
REF35392W
Guest Services Agent (Full-Time)
Region
Luxury & Lifestyle
Esta vaga já expirou. Veja funções semelhantes abaixo...
Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chteau Laurier hotel in Ottawa is looking to fill a role of Guest Services Agent.
What is in it for you:
- Wonderful company culture - our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
- Full rate of pay of $23.86/hour
Reporting to the Front Desk Manager and Guest Services Managers, responsibilities and essential job functions include but are not limited to the following:
- Provide outstanding service to our internal and external guests
- Assist with tour check-ins and greet the tour guide and groups when required
- Generate reports for other departments in the hotel
- Key member of crisis & emergency team
- Register and checkout hotel guests
- Act as an ambassador of Fairmont Château Laurier
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Assist Leadership in performing daily duties
- Follow all safety policies
- Overnight shifts are a possibility, but not a daily requirement of the position
- Other duties as assigned
Qualifications:
- Fluent in both official languages
- Previous Front Desk Agent experience in a similar environment
- Excellent verbal and written skills
- Must have the ability to handle cash effectively and accurately
- Computer literate with exposure to Opera Cloud, Outlook, Word and Excel is a strong asset
- Active listener, self-starter
- Able to make decisions and take initiative
- Ability to type 40 words per minute
- Positive and pleasant attitude
- Able to work alone
- Strong team player
- Detail oriented
- Must be able to work in a very busy environment
Physical Aspects of Position (included but not limited to):
- Standing during entire shift
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Sonoma
Áreas
Governança
Descrição
Clean all guest rooms to align with brand standards and ensure guest satisfaction with all room amenities.What you will be doing: Other duties may be assigned.Consistently offer professional, friendly
Referência
1df8c861-c9b2-4c2a-9853-4d21802a47c4
Data de validade
01/01/0001
Salário
Localização
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Associate
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Sonoma
Áreas
Governança
Descrição
Clean all guest rooms to align with brand standards and ensure guest satisfaction with all room amenities.What you will be doing: Other duties may be assigned.Consistently offer professional, friendly
Referência
9396448c-0026-4424-9d56-ef731c124e1d
Data de validade
01/01/0001
Salário
Localização
Fairmont Sonoma Mission Inn & Spa, Sonoma, United States
Experience Level
Associate
Jornada de Trabalho
Meio Período
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Sonoma
Áreas
Governança
Descrição
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceEnsure Ho
Referência
3db60d20-af4a-490f-996e-e25564ac183d
Data de validade
01/01/0001
Salário
Localização
Novotel Brisbane South Bank, Brisbane, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Brisbane
Áreas
Governança
Descrição
We have the opportunity to welcome a new Guest Service Agent to our Front Office team, to continue to provide exemplary service to our guests. As a Guest Service Agent, you will:Provide excellent gues
Referência
0c581826-6dd4-48a5-be06-b2f40f2f47a7
Data de validade
01/01/0001
Salário
Localização
ibis Goiania, Goiânia, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Goiânia
Áreas
Governança
Descrição
Atender às solicitações e organizar a infraestrutura necessária para a realização das reservas, colocando o cliente no “coração” de tudo o que for realizado, a fim de oferecer a ele uma experiência ún
Referência
734cf824-b949-4bdd-bbfc-e177bf1bec23
Data de validade
01/01/0001
Salário
Localização
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Controlar o enxoval dos apartamentos e da área de Alimentos e Bebidas, bem como das roupas dos hóspedes, efetuando a coleta e entrega à Lavanderia externa e conferindo quantidades de entrada e saí
Referência
960abe87-1c7c-460c-9f6b-7eb8e8449e0b
Data de validade
01/01/0001
Salário
Localização
ibis Styles São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Governança
Descrição
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Referência
c176b563-a621-4f62-bcc6-43e820c3c026
Data de validade
01/01/0001
Salário
Localização
ibis Sorocaba, Sorocaba, Brazil
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Sorocaba
Áreas
Governança
Descrição
Garantir a arrumação e limpeza dos apartamentos e áreas públicas, conforme o estilo e parâmetros de qualidade requeridos pela marca. Colocar o cliente no “coração” de tudo o que for realizado, a fim d
Referência
a37890d2-ae7e-4e66-915c-79d7793b1214
Data de validade
01/01/0001
Salário
Localização
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Barcelona
Áreas
Governança
Descrição
What you’ll doWe are looking for a Call Center Agent (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Call Center Supervisor, you will provide telephone customer service
Referência
e487e533-6cc6-4b65-a6c4-9df6fc874075
Data de validade
01/01/0001
Salário
Localização
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Governança
Descrição
Summary of Responsibilities:Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engaging
Referência
2e3c1850-33b6-4e8e-914d-6adf7f5a3d35
Data de validade
01/01/0001