- Integral
- Permanente
- MOVENPICK
- Governança
__jobinformationwidget.freetext.LocationText__
, Mövenpick BDMS Wellness Resort Bangkok, Thailand
__jobinformationwidget.freetext.ExternalReference__
REF30889V
Guest Service Supervisor
Region
PM&E
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At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations.
All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment such as sleep therapy speakers and yoga mats. Guests can indulge in culinary delights that are health-focused yet utterly delicious at the resort’s various outlets.
A welcoming outdoor pool, set amidst stunning surroundings, encourages guests to linger and unwind.
This key role is instrumental in setting the tone for our guests and our team members to ensure the delivery of an exceptional guest experience. Will oversee, mentor and lead front office team members through all aspects of the guest journey from pre-arrival to check-out and follow-up.
- Align with the Front Office Manager along with other guest services leaders to maximize hotel operations.
- Utilize tools to execute timely, thoughtful, and personalized communications and coach and train team members to do the same.
- Foster an environment that ensures consistency and a high level of guest satisfaction.
- Strive to improve guest and team member satisfaction and maximize the financial performance of the department.
- Minimum of one-year prior experience as a front office leader/supervisor for a premium hotel.
- Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner.
- Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.
- Aptitude for working with multiple computer systems and an understanding of hotel operations and practices.
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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