Guest Service Associate -Housekeeping

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are seeking a detail-oriented and customer-focused GSA-Housekeeping professional to join our team in Mysuru, India. As a GSA-Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our hotel, ensuring an exceptional experience for our guests.

• Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces within the hotel
• Ensure the proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
• Perform thorough cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces
• Restock guest room amenities and supplies as needed
• Respond promptly and courteously to guest requests and concerns
• Collaborate with other departments to address any maintenance or safety issues
• Adhere to hotel policies, procedures, and safety protocols
• Assist in maintaining the cleanliness and organization of housekeeping storage areas and carts
• Report any damaged or missing items in guest rooms or public areas
• Participate in regular training sessions to stay updated on best practices and new cleaning techniques

• High school diploma or equivalent; Hotel Management Degree/Diploma preferred
• Minimum of 1 year experience in housekeeping or a similar role (freshers may also apply)
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent customer service skills with a professional and friendly demeanor
• Ability to work efficiently and manage time effectively
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Knowledge of cleaning products, equipment, and safety protocols
• Flexibility to work various shifts, including weekends and holidays
• Strong organizational skills and ability to prioritize tasks
• Effective communication skills in English; knowledge of local languages is a plus
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new cleaning techniques and technologies

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.