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Fairmont San Francisco, San Francisco, United States

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REF42890N

Group Sales Manager

Region

Luxury & Lifestyle


Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V


Job Description

What you will be doing:
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service
  • Direct and manage activity related to the Sales department, ensuring all service standards are followed
  • Responsible for achievement of individual goals
  • Direct sales initiatives for the hotel
  • Provide guidance and direction in the development of segment action plans
  • Be responsible for account management of key market segments
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
  • Participate in select sales activities both on and off property
  • Set individual room revenue and/or room night goals
  • Participate in any Sales Incentive Programs
  • Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned
  • Salary Range: $85,000 - $114,000 USD Gross Annual

Physical Aspects of Position (include but are not limited to):

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

     


Qualifications

Your experience and skills include:

  • Previous leadership experience within sales required
  • Computer literate in Microsoft Window applications and/or relevant computer applications required 
  • University/College degree in a related discipline required
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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