General Technician

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

• Perform routine maintenance checks on HVAC systems, plumbing, electrical systems, lighting, kitchen equipment, and other facilities within the hotel. Troubleshoot and repair any issues promptly to minimize downtime and ensure guest comfort. • Assist in the installation, setup, and calibration of new equipment and systems as needed. This may include HVAC units, boilers, refrigeration systems, kitchen appliances, lighting fixtures, and audiovisual equipment. • Ensure that all technical systems and equipment meet safety standards and regulations. Conduct regular inspections and implement necessary safety measures to prevent accidents and ensure the well-being of guests and staff. • Respond promptly to emergency maintenance requests, such as power outages, leaks, or equipment failures, to mitigate disruptions to hotel operations and guest services. Work efficiently under pressure to resolve issues in a timely manner. • Develop and implement a preventive maintenance schedule for all technical systems and equipment to minimize the risk of unexpected breakdowns and prolong their lifespan. Keep detailed records of maintenance activities and equipment performance. • Provide technical support and guidance to hotel staff members, including front desk staff, housekeeping, and maintenance teams. Offer training on equipment operation and basic troubleshooting techniques to improve efficiency and reduce reliance on external contractors. • Interact with guests professionally and courteously when responding to maintenance requests in guest rooms or public areas. Address guest concerns promptly and ensure that their stay is comfortable and enjoyable

Strong knowledge of electrical, plumbing, HVAC, and mechanical systems commonly found in hotels. Ability to troubleshoot and repair various equipment and systems efficiently. • Experience in performing routine maintenance tasks and inspections to ensure the proper functioning of hotel facilities, including guest rooms, public areas, kitchens, and recreational facilities. • Familiarity with safety regulations and protocols governing hotel operations, including fire safety, electrical safety, and occupational health standards. Ability to identify and address potential safety hazards proactively. Job Description • Skill in installing, configuring, and calibrating new equipment and systems, such as HVAC units, kitchen appliances, lighting fixtures, and audiovisual equipment, according to manufacturer specifications. • Ability to analyze complex technical issues, identify root causes, and develop effective solutions in a timely manner. Adaptability to handle unexpected challenges and emergencies as they arise. • Clear and effective communication skills to interact with hotel staff, guests, and external contractors professionally. Ability to explain technical concepts in non-technical terms and collaborate with team members across departments.