General Cashier

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Reporting to the Accounting Manager, responsibilities include but are not limited to:

• Ensure proper cash flow by processing, balancing, and recording all daily cash remittances in an accurate and timely manner
• Balance all cash receipts to books of record to support completion of the daily Income Audit function
• Ensure all company policies, internal controls, and SAQ procedures are followed when issuing floats, petty cash, due backs, and change funds
• Maintain adequate cash levels to support operational requirements across all hotel departments
• Administer and control all hotel-issued cash floats, ensuring proper documentation and accountability is maintained at all times
• Conduct regular and monthly “surprise cash counts” on all operational floats in accordance with SAQ and audit requirements
• Investigate and reconcile cashier overages and shortages, escalating concerns where appropriate
• Replenish petty cash as required, ensuring accurate coding and supporting documentation is attached to all paid-out slips
• Complete monthly reconciliation of all hotel floats
• Ensure all cash handling procedures comply with company audit standards, SAQ operating procedures, and risk prevention requirements
• Maintain secure handling, storage, and transportation of cash in line with hotel security protocols
• Support compliance with cash handling documentation requirements, including Cash Handling Responsibility forms and float sign-out procedures
• Responsible for replenishment and balancing of all ATM machines on property, including follow-up on outages or service issues
• Coordinate the collection and reconciliation of cash from outlets
• Control and maintain records relating to safety deposit box access, ensuring restricted and documented access at all times
• Assist with storage organization, archiving, and reallocation of accounting and financial records in accordance with document retention policies
• Support departmental and operational audits by preparing documentation and responding to audit requests where required
• Identify opportunities for process improvements and operational efficiencies within the General Cashiering function
• Perform any additional duties as assigned by hotel leadership from time to time

• Previous accounting, cashiering, or cash handling experience required, preferably within a hospitality environment
• Strong understanding of cash controls, balancing procedures, and internal audit requirements
• Working knowledge of systems such as Excel, GFS, Opera PMS, BirchStreet, and other hotel finance systems preferred
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced operational environment
• Excellent written and verbal communication skills in English
• Strong organizational and time management skills with the ability to meet deadlines consistently
• Professional, trustworthy, and highly confidential in handling financial information
• Self-motivated with proven initiative and ability to work independently
• Strong team player with a collaborative approach across operational departments
• Committed to supporting hotel, departmental, and SAQ compliance objectives
• Demonstrates strong guest service focus and professionalism at all times
• Ability to adapt to changing operational demands and support continuous improvement initiatives

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally eligible to work in Canada. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS