- Integral
- Permanente
- IBIS
- Governança
__jobinformationwidget.freetext.LocationText__
ibis Edinburgh Centre South Bridge - Royal Mile, Edinburgh, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF64943B
Front Office Supervisor
Region
Europe and North Africa
Salary: £13.86/hour
Applicants with current right to work in the UK
What is in it for you:
- ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
- Free night stays in our UK hotels (T&C Applies)
- Hotel discounts for your Friends and Family
- Training & Development
- International career opportunities
- 28 days holidays per year (up to 33 with length of service)
- Support your wellbeing in your professional and personal lives
- Recommend a Friend Incentive
- Pension Scheme
- Cycle to work scheme
- Complimentary Staff meal
- Uniform provided
Our objective is simple: make you grow and give you the spark to unleash your personality
As our next Front Office Supervisor you...
- Are reliable and engaging with team and guests.
- Demonstrate the essence of creating an exceptional guest journey.
- Are committed to taking care of the guests from the moment they arrive through to their departure.
- Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
- Assist in effectively running the front office operations with a hands-on approach.
- Help guests and create positive experiences.
- Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
- Maintain strong working relationships and communicate with all departments.
What you will be doing:
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera cloud
- Strong interpersonal and problem solving abilities and the ability to lead by example
Our mission at Ibis Edinburgh Centre South Bridge is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
If you feel you are the right candidate for the role as our Front Office Supervisor please click ‘apply’ now! We’d love to hear from you!
One more thing…
By working at the Ibis Edinburgh Centre South Bridge you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Dallas, Dallas, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Dallas
Áreas
Governança
Descrição
Responsible for the management of all aspects of the Front Desk, Royal Service, Fairmont Gold and Guest Services functions, in accordance with hotel standards. Directs, implements and maintains a ser
Referência
082901b0-4a6f-434c-8a91-365e5af7687c
Data de validade
01/01/0001
Salário
Localização
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Whistler
Áreas
Governança
Descrição
Guest Services AttendantFirst impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet ou
Referência
523d9e27-c3d6-4ca1-b6a5-62009f760420
Data de validade
01/01/0001
Salário
Localização
MOVENPICK RESORT & SPA BINTAN LAGOON, MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Indonesia
Áreas
Governança
Descrição
We are seeking a detail-oriented and efficient Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional gues
Referência
5f88446a-5667-47d7-986a-d19707c97ef5
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
Durham
Áreas
Governança
Descrição
Specific Responsibilities:Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.Clea
Referência
b879ffcf-f90d-4f20-99cb-ba48a3037809
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
Durham
Áreas
Governança
Descrição
Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the ove
Referência
e5224073-631b-433b-9d42-0f9ec4899273
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
Durham
Áreas
Governança
Descrição
Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to pro
Referência
15579ee9-b6f7-4a3d-9614-f94a72048fcd
Data de validade
01/01/0001
Salário
Localização
21c Museum Hotel St Louis, St. Louis, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
21C MUSEUM HOTELS
Tipo de Contrato
Permanente
Locations
United States
Áreas
Governança
Descrição
Title: Houseperson Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest sati
Referência
65ce02e6-e21c-42aa-9859-368860038c7a
Data de validade
01/01/0001
Salário
Localização
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Chicago
Áreas
Governança
Descrição
Housekeeping ManagerInspiring and engaging. As a Housekeeping Manager, you will show your leadership and interpersonal strengths to maximize the Housekeeping Operations, and ensure an exceptional gues
Referência
c3a9307a-bea9-44a8-803d-9df8d7a7f61d
Data de validade
01/01/0001
Salário
Localização
, Doha, Qatar
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Doha
Áreas
Governança
Descrição
What you will be doing:Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.Anticipate guest needs, handle cash transactions, and main
Referência
52eafb0f-4e50-416a-8e31-fe8003931f26
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel & Apartments Bur Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
The RoleUnder the guidance and supervision of the Concierge and / or the Concierge Supervisor and within the limits of the established Accor policies and OSM (Operational Standards Manual), his/her re
Referência
38698766-6e20-4619-ad0b-fe349db98d4f
Data de validade
01/01/0001