- Integral
- Permanente
- IBIS
- Governança
__jobinformationwidget.freetext.LocationText__
ibis Gurgaon Golf Course Road, Gurugram, India
__jobinformationwidget.freetext.ExternalReference__
REF87216C
Front Office Associate
Region
MEA SPAC
- Welcome and greet guests upon arrival, providing a warm and professional first impression
- Manage the check-in and check-out processes efficiently, ensuring a smooth experience for all guests
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain accurate guest records and manage reservations using our hotel management system
- Collaborate with other departments to address guest needs and resolve issues effectively
- Process payments and handle cash transactions accurately
- Maintain the cleanliness and organization of the front desk area
- Provide information about hotel services, local attractions, and transportation options
- Assist with administrative tasks, including maintaining the front office logbook and shift reports
- Support the implementation of hotel policies and procedures to ensure guest satisfaction and safety
- Excellent customer service skills with a friendly and professional demeanor
- Strong verbal and written communication abilities
- Proven problem-solving skills and ability to handle challenging situations calmly
- Keen attention to detail and strong organizational skills
- Proficiency in computer systems and hotel management software
- Previous experience in hospitality or customer service preferred
- High school diploma or equivalent required; degree in Hospitality Management a plus
- Knowledge of hotel operations and front office procedures
- Ability to work flexible hours, including nights, weekends, and holidays
- Multilingual skills advantageous
- Team-oriented mindset with a collaborative approach to work
- Ability to multitask and prioritize in a fast-paced environment
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Raffles Jaipur, Jaipur, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Jaipur
Áreas
Governança
Descrição
Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognitionEnsure repeat guests and other VIPs receive special attention and recognition
Referência
8ec698c3-0ad8-461a-ac0c-0be13afb9512
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Melbourne On Spencer, Melbourne, Australia
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Melbourne
Áreas
Governança
Descrição
You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating
Referência
7e7f3fe9-2cc6-4edc-8083-d6dedef9c3b0
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Melbourne On Spencer, Melbourne, Australia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Melbourne
Áreas
Governança
Descrição
Assist in the day-to-day supervision of the housekeeping team Assist the Executive Housekeeper in driving the productivity, motivation and development of all Housekeeping team members Assist with the
Referência
367ababf-0abb-43e7-8548-1cc9311898f1
Data de validade
01/01/0001
Salário
Localização
Not communicated, São José do Rio Preto, Brazil
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Brazil
Áreas
Governança
Descrição
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Referência
4f9c622b-39b7-40db-a743-a113c79b7490
Data de validade
01/01/0001
Salário
Localização
Novotel Devonport, Devonport, Australia
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Temporário
Locations
Devonport
Áreas
Governança
Descrição
We are looking for someone look to progress their career and take on a 7 month parental leave contract.Supervising and supporting guest arrivals, departures and the overall guest experienceLiaising wi
Referência
6e5cb824-133a-48a4-8142-cf0a6aeed7b9
Data de validade
01/01/0001
Salário
Localização
Sofitel Bangkok Sukhumvit, Bangkok, Thailand
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Bangkok
Áreas
Governança
Descrição
Manage and supervise all tasks of the staff to ensure the highest quality of service is delivered and departmental standards are consistently met.Communicate regularly with the Front Office Manager on
Referência
4e2255b1-4d3a-4012-ac5e-22a8195be056
Data de validade
01/01/0001
Salário
Localização
ibis Deira Creekside Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorab
Referência
021aa850-fdf3-420b-a563-ed88952e0b73
Data de validade
01/01/0001
Salário
Localização
Sofitel Luxembourg Le Grand Ducal, Luxembourg
Experience Level
Student
Jornada de Trabalho
Integral
Brands
SOFITEL
Tipo de Contrato
Estágio
Locations
Luxembourg
Áreas
Governança
Descrição
Vos principales missions sont les suivantes:Vous êtes garant(e) du bon déroulement du séjour des invités dans notre hôtel.Vous assurez et prenez en charge l’accueil des clients.Vous contribuez à la ré
Referência
06529f71-a68f-4428-9240-b25c48d1c0a9
Data de validade
01/01/0001
Salário
Localização
Raffles Jakarta, Jakarta, Indonesia
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Jakarta
Áreas
Governança
Descrição
The Concierge provides exceptional guest services and personalized experiences, catering to the unique needs and preferences of each guest. As a central figure in the hotel's guest relations team, the
Referência
30b960f4-4b9c-4885-ab26-c4f211232328
Data de validade
01/01/0001
Salário
Localização
Fairmont Jakarta, Jakarta, Indonesia
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Jakarta
Áreas
Governança
Descrição
We are looking for a passionate, service-oriented Front Desk Agent who embodies warmth, professionalism, and a genuine dedication to hospitality. If you thrive in a dynamic environment and take pride
Referência
346b6613-6d95-4b62-b01a-8a2190cbfd00
Data de validade
01/01/0001