- Casual
- Permanente
- MERCURE
- Governança
__jobinformationwidget.freetext.LocationText__
Mercure Gold Coast Resort, Carrara, Australia
__jobinformationwidget.freetext.ExternalReference__
REF45946O
Front Office All Rounder | Mercure Gold Coast Resort
Region
MEA SPAC
Front Office All Rounder (Casual) | Mercure Gold Coast Resort
A 292-room hotel, spanning over 3.5 hectares with significant food & beverage operations, two resort pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast.
We have an opportunity for a casual Front Office All Rounder to join our fast paced and dynamic front office team.
WHAT YOU WILL BE DOING:
- Provide exceptional customer service by responding to guest requests promptly, efficiently and courteously during check-in, check-out and for the duration of our guest’s stay.
- Assist guests with luggage and other concierge duties.
- Ensure accuracy of guest accounts on departure
- Promote and up-sell hotel facilities through strong product knowledge.
- Maintain a high level of professionalism, maintaining procedures in relation to credit and cash transactions and accounting documentation.
YOUR EXPERIENCE AND SKILLS INCLUDE:
- Exceptional customer service experience, preferably working within a hotel front office
- Competent computer user (experience with Opera PMS ideal).
- Availability to work varied shifts from early mornings, late evenings and overnight, including weekends and public holidays.
- Excellent verbal and written communication skills
WHAT IS IN IT FOR YOU:
- Working as part of a highly motivated and skilled team within a 292-room resort, spanning over 3.5 hectares of manicured gardens.
- You will have the opportunity to build your skills and expertise to reach your career potential and personal goals.
- Potential ongoing employment opportunities within the Resort and Accor Hotels. With an unrivalled range of 20 brands and more than 4,200 hotels across 95 countries, will give you opportunities to learn new skills and grow your career.
- Employee benefits within the exclusive ALLHeartist Program
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
ibis Schiphol Amsterdam Airport, Badhoevedorp, Netherlands
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
IBIS
Tipo de Contrato
Permanente
Locations
Netherlands
Áreas
Governança
Descrição
Here's what you'll do: As a Receptionist at ibis Schiphol, you'll be the first point of contact for our guests. If a guest has a question, you'll happily investigate to assist them in the best way po
Referência
c896298d-8f16-4e22-9fe5-9bb55bf88835
Data de validade
01/01/0001
Salário
Localização
Mercure London Earls Court, London, United Kingdom
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
POSITION OVERVIEWEnsures the high standard of services for guests and the attainment of the department's qualitative targetsConveys the hotel's image and atmosphere through her/his exemplary attitude,
Referência
eada1dca-70ea-4b5a-85a8-52b1b9cc22dc
Data de validade
01/01/0001
Salário
Localização
Mercure London Earls Court, London, United Kingdom
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
MERCURE
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
MAIN RESPONSIBILITIESThis role is the core of the hotel service as it is all about guest’s satisfaction and customer services where all departments converge.Its priority is our customer and hotel repu
Referência
c96c8c7a-d87c-4e94-809c-5e63d36c8322
Data de validade
01/01/0001
Salário
Localização
25hours Hotel Copenhagen Indre By, Copenhagen, Denmark
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Copenhagen
Áreas
Governança
Descrição
From check-in to “See you again”: our 12-strong team at the 25hours Hotel Indre By reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming
Referência
99a05582-f0ac-45e0-aa0d-6c5ab06dbc9a
Data de validade
01/01/0001
Salário
Localização
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
New Delhi
Áreas
Governança
Descrição
FinancialIdentify optimal, cost effective through use and reuse by alteration or stitching of linen and uniform.Operational Examine Linen and uniform room and ensure cleanliness and serviceability.Sto
Referência
801b7d72-d770-4945-8e17-0efd830ed702
Data de validade
01/01/0001
Salário
Localização
Grand Mercure Bangalore, Bengaluru, India
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Bengaluru
Áreas
Governança
Descrição
Prime Function: Responsible for daily administration, meeting and greeting visitors, dealing with guests’ queries and complaints, and booking rooms.Maintain high standards of customer services at the
Referência
5953950e-1025-4248-b6a9-17c1c4ed5f2c
Data de validade
01/01/0001
Salário
Localização
Raffles Singapore, Singapore
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Singapore
Áreas
Governança
Descrição
The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and depar
Referência
d21a86bc-b2aa-4168-8552-d487f013088d
Data de validade
01/01/0001
Salário
Localização
ibis London City - Shoreditch, London, United Kingdom
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
IBIS
Tipo de Contrato
Permanente
Locations
London
Áreas
Governança
Descrição
As our next Multiskilled Night Auditor, you…Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, whil
Referência
f97a6cdf-9a91-4f09-a8bc-72137c4e068a
Data de validade
01/01/0001
Salário
Localização
Pullman Dubai Creek City Centre, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
PULLMAN
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Telephone Operator:First impressions are everything! As a Telephone Operator, you will take care of the guests by answering to all the calls in our Welcome Center.What you will be doing:Greet, respond
Referência
27541357-04b3-422a-a00c-e985347fcfa9
Data de validade
01/01/0001
Salário
Localização
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RIXOS
Tipo de Contrato
Permanente
Locations
Sharm El-Sheikh
Áreas
Governança
Descrição
Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front offic
Referência
9066c547-a180-454d-bb12-7f2c3a9c331e
Data de validade
01/01/0001