Front Desk Agent (Hotel Franchised)

Welcome to South Palms Resort and Spa Panglao-MGallery, where Bohol’s natural beauty, rich heritage, and warm hospitality come together in a truly exceptional luxury retreat. As the first MGallery resort in the Philippines, we offer a refined yet authentic island experience, inviting you to unwind, explore, and reconnect.

Wake up to stunning ocean views, savor the finest local and international flavors, and immerse yourself in cultural and wellness experiences designed to inspire and rejuvenate. From hands-on activities at South Farms, where nature and tradition thrive, to tranquil spa treatments and unforgettable beachfront dining, every moment is crafted with care.

At South Palms Resort and Spa Panglao, we bring Bohol’s spirit to life through thoughtful experiences and genuine hospitality. Your story begins here.

The Front Desk Agent ensures outstanding guest experiences by delivering warm, elegant service in line with MGallery’s boutique luxury positioning. This role handles check‐in/out, guest enquiries, reservations, billing, and liaising with other hotel departments to ensure guests’ needs are anticipated and fulfilled.

• Education: Diploma or degree in Hospitality, Tourism, Hotel Management, or related field preferred.

• Technical Skills: Knowledge of a PMS system (Opera or equivalent); proficiency in Microsoft Office.

• Language Skills: Excellent verbal and written communication in English; additional languages an advantage.

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).