Food & Beverage Waiter

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Join our team as a Food & Beverage Waiter in the vibrant city of Nairobi, Kenya! We're looking for a friendly and customer-focused individual to provide exceptional dining experiences to our guests. As a key member of our food service team, you'll play a crucial role in ensuring customer satisfaction and maintaining the high standards of our establishment.

• Greet and seat guests in a warm and welcoming manner
• Take accurate food and beverage orders, ensuring special requests are communicated to the kitchen staff
• Serve food and beverages in a timely and professional manner
• Answer questions about menu items, making recommendations when appropriate
• Ensure tables are set up correctly and maintained throughout service
• Process payments accurately and efficiently
• Collaborate with kitchen staff and other team members to ensure smooth service operations
• Adhere to all food safety and sanitation guidelines
• Assist in side work duties such as restocking supplies and cleaning dining areas
• Handle customer concerns or complaints with patience and professionalism

• Strong communication skills with fluency in English
• Excellent customer service skills with a friendly and supportive demeanor
• Basic math skills for handling cash and credit transactions
• Knowledge of food and beverage service techniques
• Ability to work efficiently in a fast-paced environment
• Team player with a positive attitude
• Attention to detail in food presentation and table settings
• Physical stamina to stand for extended periods and carry trays of food and beverages
• Previous experience in food service or hospitality industry preferred
• Diploma or degree in Hotel Management
• Food handling certification preferred
• Flexibility to work various shifts, including weekends and holidays

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.