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Novotel Auckland Ellerslie, Auckland, New Zealand

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REF96851P

Food & Beverage Team Leader

Region

MEA SPAC


Company Description

Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests.  We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.


Job Description

  • Deliver high‑quality guest service by providing efficient, friendly and professional food and beverage service that meets standards, including VIP/regular guest needs and room service.
  • Maintain operational excellence through proper hygiene, cleaning, mis‑en‑place, equipment control, stock takes, and accurate communication with kitchen and guests.
  • Ensure accurate financial processes including guest billing, shift revenue reconciliation, and correct posting of charges.
  • Support smooth daily operations by adhering to service times, ensuring staff competence and sales maximisation, and working flexibly across a 7‑day rotating roster with early and late shifts.

Qualifications

  • Experience in a similar role with strong restaurant/bar service knowledge.
  • Ability to work effectively in a busy, fast‑paced environment.
  • Commitment to delivering high‑quality customer service.
  • Clear and efficient communication with the kitchen team.

Additional Information

  • Staff & Friends/Family rates at Accor hotels worldwide
  • Opportunities for further development and worldwide career progression
  • Diverse and inclusive work culture
  • EAP Services +  Flexible Rosters
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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